Director, Campus Retail & Dining Services

CSUAOA; Sacramento (CA); Hybrid; USD 111,000 - 199,000; Full time

Benefits offered by this job

Work from home after 6 months

CalPERS Retirement Program

Paid vacation 16 hours/month

Paid sick time 8 hours/month

Paid holidays 14 days/year

Employer-paid medical & dental

Educational assistance

Childcare subsidy

Discounted fitness center

Benefits brochure link

Job summary

University Enterprises, Inc. (UEI) seeks a Director of Retail and Dining Services to lead planning, management, and supervision of UEI’s Retail and Dining Services functions.

You will oversee contractor/vendor partnerships, drive fiscal performance, and shape marketing initiatives on the Sacramento State campus. Responsibilities include compliance, budget control, staff leadership, and strong collaboration with campus partners and external vendors to deliver diverse dining experiences while

Qualifications

• Bachelor’s Degree in Business Administration, Food Management, Restaurant Management, or equivalent combination of education and/or experience.
• Demonstrated experience in the food service industry including increasingly responsible experience in food service planning, operations, and sales.
• Demonstrated experience analyzing dining service operations and financial data and developing methods to achieve goals.
• Demonstrated substantial knowledge of principles, practices, methods, techniques, and procedures for creating and managing dining services contracts or other similar service‑oriented contracts.
• Demonstrated experience with budget development and maintenance.
• Knowledge of principles and practices of marketing, promotion, and design including knowledge of social media strategies.
• Demonstrated knowledge of OSHA/food service sanitation and safety standards.
• Must possess excellent time/project management skills for working in, and meeting deadlines in varied and hectic environments.
• Demonstrated experience in the supervision, training, and evaluation of employees.
• Demonstrated excellent interpersonal skills including working with groups and committees in a diverse environment.
• Demonstrated exceptional oral and written communication skills including accurate English usage and exceptional proofreading and editing skills.

Responsibilities

• Manage and ensure compliance with all aspects of the Dining Services Agreement, subcontracted retail dining and vending, Bookstore Operating Agreement, and Ground Leases between UEI and contractors while proactively resolving any operational issues.
• Analyze financial data, monitor sales and expenditures, and direct administrative actions to hit fiscal targets, control budgets, and ensure cost‑efficient operations.
• Coordinate with campus partners and dining operators to optimize marketing, social media, sustainability practices, sanitation/safety standards (HACCP), and temporary food concessions.
• Lead, mentor, and evaluate division staff while serving as the primary liaison to maintain positive relationships with the campus community, external vendors, and the public.

Job description

University Enterprises, Inc. (UEI) seeks a Director of Retail and Dining Services to lead planning, management, and supervision of UEI’s Retail and Dining Services functions.

You will oversee contractor/vendor partnerships, drive fiscal performance, and shape marketing initiatives on the Sacramento State campus. Responsibilities include compliance, budget control, staff leadership, and strong collaboration with campus partners and external vendors to deliver diverse dining experiences while