DIRECTOR, RETAIL AND DINING SERVICES

CSUAOA; Sacramento (CA); Hybrid; USD 111,000 - 199,000; Full time

Benefits offered by this job

Work from home after 6 months

CalPERS Retirement Program

Paid vacation 16 hours/month

Paid sick time 8 hours/month

Paid holidays 14 days/year

Employer-paid medical & dental

Educational assistance

Childcare subsidy

Discounted fitness center

Benefits brochure link

Job summary

University Enterprises, Inc. (UEI) seeks a Director of Retail and Dining Services to lead planning, management, and supervision of UEI’s Retail and Dining Services functions.

You will oversee contractor/vendor partnerships, drive fiscal performance, and shape marketing initiatives on the Sacramento State campus. Responsibilities include compliance, budget control, staff leadership, and strong collaboration with campus partners and external vendors to deliver diverse dining experiences while

Qualifications

• Bachelor’s Degree in Business Administration, Food Management, Restaurant Management, or equivalent combination of education and/or experience.
• Demonstrated experience in the food service industry including increasingly responsible experience in food service planning, operations, and sales.
• Demonstrated experience analyzing dining service operations and financial data and developing methods to achieve goals.
• Demonstrated substantial knowledge of principles, practices, methods, techniques, and procedures for creating and managing dining services contracts or other similar service‑oriented contracts.
• Demonstrated experience with budget development and maintenance.
• Knowledge of principles and practices of marketing, promotion, and design including knowledge of social media strategies.
• Demonstrated knowledge of OSHA/food service sanitation and safety standards.
• Must possess excellent time/project management skills for working in, and meeting deadlines in varied and hectic environments.
• Demonstrated experience in the supervision, training, and evaluation of employees.
• Demonstrated excellent interpersonal skills including working with groups and committees in a diverse environment.
• Demonstrated exceptional oral and written communication skills including accurate English usage and exceptional proofreading and editing skills.

Responsibilities

• Manage and ensure compliance with all aspects of the Dining Services Agreement, subcontracted retail dining and vending, Bookstore Operating Agreement, and Ground Leases between UEI and contractors while proactively resolving any operational issues.
• Analyze financial data, monitor sales and expenditures, and direct administrative actions to hit fiscal targets, control budgets, and ensure cost‑efficient operations.
• Coordinate with campus partners and dining operators to optimize marketing, social media, sustainability practices, sanitation/safety standards (HACCP), and temporary food concessions.
• Lead, mentor, and evaluate division staff while serving as the primary liaison to maintain positive relationships with the campus community, external vendors, and the public.

Job description

Retail and Dining Services Division

Director, Retail and Dining Services

Retail and Dining Services Division

SALARY

Full range: $9,913- $17,844 per month ($118,956-$214,128 per year); Anticipated hiring range: $9,913-$11,896 per month ($118,956 – $142,752 per year)

TYPE

Full-Time / Benefited / Exempt / Salaried / Hybrid

REQUISITION

722104330

Job Summary

University Enterprises, Inc. (UEI), a Sacramento State non‑profit auxiliary organization, exists to meet the evolving needs of the campus community by providing programs and services that support and strengthen the Sacramento State experience. Marketing Services develops high‑quality, creative, print, and electronic communications from initial concept through final product. Campus Dining offers dining locations throughout the Sacramento State campus, providing patrons with a wide selection of affordable and quality menu items at a variety of ethnic and mainstream restaurants. As the Director, Retail and Dining Services, you will lead the planning, management, and supervision of the Retail and Dining Services functions of UEI. This includes overseeing partnerships with contractors and vendors, driving financial performance toward fiscal goals, and collaborating on marketing and social media initiatives.

Key Responsibilities

• Manage and ensure compliance with all aspects of the Dining Services Agreement, subcontracted retail dining and vending, Bookstore Operating Agreement, and Ground Leases between UEI and contractors while proactively resolving any operational issues.
• Analyze financial data, monitor sales and expenditures, and direct administrative actions to hit fiscal targets, control budgets, and ensure cost‑efficient operations.
• Coordinate with campus partners and dining operators to optimize marketing, social media, sustainability practices, sanitation/safety standards (HACCP), and temporary food concessions.
• Lead, mentor, and evaluate division staff while serving as the primary liaison to maintain positive relationships with the campus community, external vendors, and the public.

BENEFITS

• After a 6‑month waiting period, eligible for work from home for up to two days per week with supervisor approval. Fully in‑office on the Sacramento State campus for the first 6 months.
• Participation in CalPERS Retirement Program
• Paid Vacation Time – 16 hours accrued/month
• Paid Sick Time – 8 hours accrued/month
• Paid Holidays – 14 paid holidays per year including paid time off the week between Christmas Day and New Year’s Day as the CSUS campus is closed
• Excellent medical benefits – 100% employer‑paid medical & dental for employee‑only coverage and low cost for family coverage
• Educational Assistance Program for employees and/or dependents
• Childcare subsidy
• Discounted membership to The WELL, Sacramento State’s on‑campus fitness center
• View a comprehensive list of all of the benefits at https://simplebooklet.com/ueibenefitsataglancebrochurecentralstaff#page=3

Minimum Qualifications

• Bachelor’s Degree in Business Administration, Food Management, Restaurant Management, or equivalent combination of education and/or experience.
• Demonstrated experience in the food service industry including increasingly responsible experience in food service planning, operations, and sales.
• Demonstrated experience analyzing dining service operations and financial data and developing methods to achieve goals.
• Demonstrated substantial knowledge of principles, practices, methods, techniques, and procedures for creating and managing dining services contracts or other similar service‑oriented contracts.
• Demonstrated experience with budget development and maintenance.
• Knowledge of principles and practices of marketing, promotion, and design including knowledge of social media strategies.
• Demonstrated knowledge of OSHA/food service sanitation and safety standards.
• Must possess excellent time/project management skills for working in, and meeting deadlines in varied and hectic environments.
• Demonstrated experience in the supervision, training, and evaluation of employees.
• Demonstrated excellent interpersonal skills including working with groups and committees in a diverse environment.
• Demonstrated exceptional oral and written communication skills including accurate English usage and exceptional proofreading and editing skills.
• Ability to maintain the secrecy of confidential information.
• Must be fingerprinted and pass a background check. Must continue to meet the established standards.

Preferred Qualifications

• Demonstrated experience in a University environment.
• Demonstrated extensive management experience in operations of a large‑scale dining service production.
• Demonstrated extensive experience in dining service planning, operations, and sales, including experience in a supervisory or management position, in a medium to large organization, with multi‑unit dining service operations.

Conditions Of Employment

This is a full‑time, exempt from overtime, benefited position, covered under the California Public Employees’ Retirement System. The position is in our Management Personnel Plan (MPP). Positions in the MPP have been identified as having broad management responsibilities. Continued employment in this position is dependent upon the mutual consent of University Enterprises, Inc. (UEI) and the employee, and either University Enterprises or the employee can, at any time, terminate the employment relationship at will, with or without cause. The selected candidate must furnish proof of eligibility to work in the United States. University Enterprises, Inc. is not a sponsoring agency (i.e. H‑1B Visa). UEI is not a multi‑state employer. UEI only employs candidates who live and work in the state of California. UEI only employs candidates who live in California and all work must be performed in the state of California throughout the course of employment.

FILING DEADLINE

Open until filled; Priority review November 12, 2026

Note: This position vacancy is with University Enterprises Inc., an auxiliary organization of California State University, Sacramento. This is not a University position; the incumbent will be an employee of University Enterprises. University Enterprises operates commercial enterprises on the California State University, Sacramento campus; it is responsible for grant and contract management and fiscal services for University research and sponsored programs and provides fiscal services to University related agencies and activities. University Enterprises is a non‑profit corporation governed by a board of directors in conformance with the appropriate State of California codes and policy directives of the Board of Trustees and the campus administration. University Enterprises is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of University Enterprises that all employees and applicants shall receive equal consideration and treatment. All recruitment, hiring, placement, and promotions will be on a basis of qualifications of the individual for the position being filled, regardless of race, color, religion, ancestry, national origin, age (over 40 years), sex, sexual orientation, marital status, medical condition (diagnosis or history of cancer)*, citizenship, veteran status, or physical or mental disability. Any persons who feel that they have been discriminated against in connection with an application for employment should contact University Enterprises’ Director of Human Resources at (916) 278‑7003. *As defined in Section 12926(F), Government Code 12990. ***AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER*** In compliance with the Jeanne Clery Disclosure of Campus Security Police and Campus Crime Statistics Act, California State University, Sacramento has made crime reporting statistics available on‑line at www.csus.edu/police/cleryact.htm. Print copies are available in the CSUS library and by request from the CSUS Office of Public Safety and the Office of the Vice President for Student Affairs.