Director Business Operations and Strategy Manager

Ladders; New York (NY); On-site; USD 210,000 - 240,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Paid Time Off

Tuition Assistance

Employee Purchase Program

Wellness Incentives

Job summary

Ladders is seeking a Director of Business Operations and Strategy Manager in New York, NY. You will partner with senior leadership to drive operations, strategic planning, and executive communication for a fast-moving tech/consumer space.

You will shape operating cadence, support financial planning, and translate leadership priorities into actionable goals while serving as a trusted extension of the VP in key meetings. An MBA and 8-10 years of relevant experience are preferred.

Qualifications

• Bachelor's degree required; MBA preferred.
• 8-10 years in Chief of Staff, Business Operations, or Strategy roles in media/tech.
• Strong executive presence and judgment for interactions with senior executives.
• Exceptional communication skills for clear executive narratives.
• Detail-oriented with accuracy in reporting and budgets.
• Strategic and analytical thinking abilities.
• Proactive operator who drives work independently.
• Experience with new processes and tools; Airtable/Salesforce a plus.

Responsibilities

• Develop high-quality leadership presentations and executive briefings.
• Oversee progress against organizational goals and financial planning.
• Translate priorities into actionable goals and accountability.
• Serve as a proxy for the VP in meetings and engagements.
• Establish best practices for team workflows and business processes.
• Identify opportunities for efficiency and lead cross-functional improvements.
• Own the team's operating rhythm and ensure aligned priorities across meetings.
• Connect teams across the organization to ensure aligned priorities.

Skills

Executive presence

Strong communication

Strategic thinking

Analytical thinking

Education

Bachelor's degree

MBA preferred

Tools

Airtable

Salesforce

Job description

For our client, we are seeking a Director Business Operations and Strategy Manager to join the team of a leader in the Consumer Technology space. This role will partner closely with senior leadership to drive business operations, strategic planning, and executive communication for a fast-moving organization. The position will shape operating cadence, support financial planning, and turn leadership priorities into clear action across teams. It will also serve as a trusted extension of the VP in key meetings while helping improve processes, workflows, and cross-functional alignment.

Location: New York, NY

Compensation: $210,000 – $240,000 annually

Responsibilities

• Develop high-quality leadership presentations and executive briefings
• Oversee progress against organizational goals and financial planning
• Translate organization priorities into actionable goals and accountability
• Serve as a trusted proxy for the VP in meetings and engagements
• Establish best practices for team workflows and business processes
• Identify opportunities for efficiency and lead cross-functional improvement projects
• Own the team's operating rhythm and facilitate alignment across meetings
• Connect teams across the organization to ensure aligned priorities

Qualifications

• Bachelor's degree from an accredited college; MBA preferred
• 8-10 years of experience in a Chief of Staff, Business Operations, or Strategy role in media, entertainment, or technology
• Strong executive presence and judgment for interacting with senior executives
• Exceptional communication skills for creating clear executive narratives
• Highly detail-oriented with a commitment to accuracy in reporting and budgets
• Strong strategic and analytical thinking abilities
• Proactive operator who anticipates needs and drives work independently
• Experience implementing new processes and tools; familiarity with Airtable and Salesforce a plus

Benefits

• Medical, Dental, Vision, and Life Insurance
• 401(k) plan
• Employee Purchase Program
• Tuition Assistance after 6 months
• Paid Time Off
• Student Loan Program after 6 months
• Wellness Incentives
• Additional benefits available

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.