Business Operations Associate (NYC)

CoverRight; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

An insurtech startup based in New York is seeking a highly motivated Business Operations Associate. This full-time position requires a background in startup operations, strategy, or consulting and offers the chance to work closely with senior leadership. Responsibilities include conducting market research, facilitating sales operations, and managing project timelines. Ideal candidates possess strong problem-solving and organizational skills, with at least 3 years of relevant experience. Expect a demanding environment requiring full-time availability, including weekends.

Qualifications

• At least 3 years+ of consulting, investment banking, startup operations, strategy, or corporate development.
• Proven track record of owning and delivering complex, multi-stakeholder projects.
• Exceptional organizational and project management skills — able to operate effectively in chaos.

Responsibilities

• Conduct market research and analysis to support business decision-making.
• Develop financial models and perform financial analysis.
• Assist in preparation of presentations and marketing materials to partners.
• Collaborate with senior management to create and implement business strategies.
• Facilitate management of sales operations including sales team KPIs.
• Manage project timelines and coordinate with team members to ensure timely completion of deliverables.
• Communicate with clients and stakeholders to provide project updates and address any issues or concerns.

Skills

Analytical skills

Problem-solving

Project management

High emotional intelligence

Relentless ownership mindset

Education

Bachelor's degree in business, finance, management or related field

Job description

Location: New York - In Office, Full Time (no WFH)

Company Overview

CoverRight is an insurance technology (‘insurtech’) startup on a mission to make Medicare more accessible to the 60 million Medicare beneficiaries across the country. We help the 10,000 people retiring every day make one the most complex but important decisions as they age into retirement – finding the right health insurance.

What We Are About

CoverRight's pace and intensity is not for everyone. Intelligence is table stakes.

To succeed here, you need extreme speed, ownership, and flexibility.

Our best team members don’t wait for direction. They internalize the mission, define the problem, design the solution, and deliver outcomes that are faster and better than expected.

We are a tight-knit, scrappy, high-performance team. We move quickly, take calculated risks, and execute relentlessly — while caring deeply about our customers and each other.

We have ambitious growth goals and are looking for people who can move mountains to get things done.

About the Business Operations Associate

>> !! Expect to be on call 7 days— this is NOT a 9–5 Mon-Fri role. !! <<

We are seeking a highly motivated Business Operations Associate to join our team. The successful candidate will have a background in startup operations, strategy, corporate development, investment banking, consulting, or M&A transaction services, and will play a critical role in supporting our business operations.

You will work closely with the CEO, Head of Strategy & Operations and Head of Partnerships on high priority tasks related to day‑to‑day management of the business.

This role is ideal for someone who wants to operate at the center of a high‑growth startup and eventually step into senior leadership.

Responsibilities

• Conduct market research and analysis to support business decision‑making
• Develop financial models and perform financial analysis
• Assist in the preparation of presentations and marketing materials to partners
• Collaborate with senior management to create and implement business strategies
• Facilitate the management of sales operations including sales team KPIs
• Manage project timelines and coordinate with team members to ensure timely completion of deliverables
• Communicate with clients and stakeholders to provide project updates and address any issues or concerns
• Perform other duties as assigned by senior management

Requirements

• Bachelor's degree in business, finance, management or a related field
• At least 3 years+ of consulting, investment banking, startup operations, strategy or corporate development.
• Strong analytical and problem‑solving skills
• Proven track record of owning and delivering complex, multi‑stakeholder projects
• Exceptional organizational and project management skills — able to operate effectively in chaos
• High emotional intelligence - able to navigate personalities, conflict, and senior stakeholders
• Relentless ownership mindset - you do what it takes to get the job done