Director, Business Analysis & M&A Solutions

Mastercard

O’Fallon (MO)

On-site

USD 152,000 - 258,000

Full time

4 days ago

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Job summary

Mastercard seeks a Director of Business Analysis for the Global Business Solutions Center (GBSC) in the US to lead the BP team and drive strategic delivery across product initiatives, M&A integrations, and ongoing operational support within the enterprise Order Management framework.

The role partners with Product, Billing Operations, Technology, Finance and executives to standardize processes, scale operations, and translate complex business requirements into actionable programs while fostering

Qualifications

Bachelor’s degree in Business, Finance, Information Systems, Technology, or related field.
10+ years of experience in Business Analysis, Program Management, Product Operations, or related functions.
5+ years of people leadership experience managing high-performing teams.
Significant experience leading large-scale cross-functional initiatives and complex business transformations.
Strong project management and organizational leadership capabilities.

Responsibilities

Lead and develop the Business Partnerships team, providing strategic direction, coaching, and performance leadership.
Establish team priorities aligned with organizational objectives and product strategies.
Drive continuous improvement initiatives that enhance operational efficiency, scalability, and service quality.
Develop and maintain strong partnerships across Product, Technology, Finance, Operations, and Customer-facing teams.
Oversee the analysis, planning, and implementation of strategic product initiatives impacting billing and operational processes.
Ensure business requirements are accurately documented, validated, and translated into actionable deliverables.
Manage cross-functional project execution from concept through implementation and post-launch stabilization.
Identify risks, dependencies, and mitigation strategies to ensure successful delivery of key initiatives.
Lead business analysis activities supporting M&A integrations across acquired products, services, and platforms.
Partner with Product, Technology, Finance, Legal, and Operations teams to ensure successful onboarding of acquired businesses into Mastercard operational and billing frameworks.
Establish implementation roadmaps, integration plans, and governance structures for M&A initiatives.
Monitor integration progress and drive resolution of complex operational and system challenges.
Lead efforts to evaluate and standardize ongoing M&A operational activities.
Develop scalable processes and operational models that enable the transfer of M&A support activities into the Revenue Operations Excellence (ROE) organization.
Identify opportunities to reduce manual processes through automation, standardization, and process redesign.
Establish documentation, controls, and support models to ensure sustainable operational ownership.
Build strong relationships with senior leaders and stakeholders across the organization.
Present project status, risks, recommendations, and business outcomes to executive leadership.
Facilitate decision-making and alignment across multiple business functions.
Ensure appropriate governance, issue management, and escalation processes are in place for strategic initiatives.