Billing Analytics Manager - Agile, Global Impact

Mastercard; O’Fallon (MO); On-site; USD 122,000 - 207,000; Full time

Benefits offered by this job

Health insurance

401k with match

Paid parental leave

Paid time off

Job summary

Mastercard GBSC Billing Services seeks a passionate, collaborative Business Analyst to support centralized billing enterprise-wide. You will translate business needs into billing configurations, ensure testing and stakeholder communication, and drive timely, measurable improvements across multiple teams and geographies.

The role emphasizes requirements gathering, user stories, and strong written and verbal communication.

Qualifications

• Extensive experience in systems architecture/design and managing complex projects across teams and geographies.
• Strong requirements gathering, user story creation, and stakeholder relationship skills.
• Experience collaborating with diverse team members to design solutions.
• Ability to drive process improvements in a fast-paced environment.

Responsibilities

• Translates business and customer needs into billing configurations that drive measurable value.
• Ensures development objectives are met, conducts user testing, and communicates changes to customers.
• Manages timely implementation of billing changes and communicates updates to stakeholders.
• Provides analysis of billing support tickets; 24/7 on-call availability during critical periods.

Skills

Communication skills

Analytical thinking

Agile experience

Mentoring

Cross-functional collaboration

Tools

Billing systems

Job description

Mastercard GBSC Billing Services seeks a passionate, collaborative Business Analyst to support centralized billing enterprise-wide. You will translate business needs into billing configurations, ensure testing and stakeholder communication, and drive timely, measurable improvements across multiple teams and geographies.

The role emphasizes requirements gathering, user stories, and strong written and verbal communication.