Director, Bank Tech Transformation & PMO

Nexxt, Inc.; Wilmington (DE); On-site; USD 187,000 - 214,000; Full time

Job summary

Capital One seeks a Director of Project Management for Bank Tech Operations in Wilmington, DE to lead transformation programs and align tech work with business goals. You will build scalable processes, provide strategic oversight, and partner with senior leaders to translate complex plans into actionable roadmaps.

The role emphasizes executive-ready presentations, data-driven storytelling and a strong partnership with Product teams to drive tangible business outcomes.

Qualifications

• Bachelor's Degree required.
• At least 9 years of process, project, or program management experience.
• At least 7 years of people management experience.
• MBA preferred; 10+ years PM experience welcomed.
• 3+ years of operations experience; 8+ years people management preferred.
• 2+ years of learning & development experience; certifications such as PMP, Lean, Agile or Six Sigma encouraged.

Responsibilities

• Oversee enterprise tech backlog intake and distribution processes for Bank Tech engineering organization.
• Own overall program oversight for Tech Transformation and Enterprise Tech backlog including executive reporting, escalations and operating rhythms.
• Build and maintain effective, scalable processes that streamline technical operational routines without adding unnecessary friction.
• Align technical routines with overarching strategy to ensure every meeting and process is driving toward core goals.
• Provide strategic support for critical operational shifts, ensuring the organization remains resilient and aligned during transitions.
• Act as a primary advisor to senior tech leaders, providing initial framing for high-stakes proposals and translating vision into actionable plans.
• Work hand-in-hand with Product partners to develop a deep understanding of their business priorities and objectives. Help Tech leadership connect technology solutions and priorities directly to those business outcomes.

Skills

Program management

People management

Strategic thinking

Data storytelling

Executive communication

Education

Bachelor's Degree

Master's in Business Administration

Tools

PMP

Lean

Agile

Six Sigma

Job description

Capital One seeks a Director of Project Management for Bank Tech Operations in Wilmington, DE to lead transformation programs and align tech work with business goals. You will build scalable processes, provide strategic oversight, and partner with senior leaders to translate complex plans into actionable roadmaps.

The role emphasizes executive-ready presentations, data-driven storytelling and a strong partnership with Product teams to drive tangible business outcomes.