Senior Director, Bank Tech Project Leadership

Capital One; Richmond (VA); On-site; USD 217,000 - 248,000; Full time

Job summary

Capital One in McLean, VA seeks a Sr. Director, Project Management to lead Bank Tech platforms and collaborate with senior leadership to align workforce and operational strategy.

Responsibilities include driving labor strategy, associate experience, and scalable operating rhythms across Finance, HR, and Tech, while shaping executive-level proposals and data-driven decisions. The role requires 11+ years in PM/PPM, 9+ years of people management, and certifications like PMP/Lean/Six Sigma are

Qualifications

• Bachelor's degree is required.
• 11+ years in Project Management, Process Management, or Program Management.
• 9+ years of people management experience.

Responsibilities

• Labor Strategy & Workforce Optimization: Partner with leadership to design long-term labor strategy and align structures, capacity planning, and talent deployment with strategic priorities.
• Associate Experience & Culture: Act as chief advocate for the employee journey; design rituals, feedback loops, and governance to elevate engagement and retention.
• Operational Excellence & Well-Managed Practices: Establish rhythms, management standards, and meeting structures to reduce friction and sharpen decision-making.
• Strategic Alignment: Translate high-level business goals into scalable operational guidelines.
• Executive Advisor & Cross-Functional Catalyst: Advise senior tech leaders and align technology priorities with broader business outcomes.

Skills

Leadership

Executive communication

Strategic thinking

Education

Bachelor's degree

Job description

Capital One in McLean, VA seeks a Sr. Director, Project Management to lead Bank Tech platforms and collaborate with senior leadership to align workforce and operational strategy.

Responsibilities include driving labor strategy, associate experience, and scalable operating rhythms across Finance, HR, and Tech, while shaping executive-level proposals and data-driven decisions. The role requires 11+ years in PM/PPM, 9+ years of people management, and certifications like PMP/Lean/Six Sigma are