Director of Tech Transformation & Project Management

Capital One; New York (NY); On-site; USD 225,000 - 257,000; Full time

Job summary

Capital One seeks an experienced Director of Project Management to lead Bank Tech Operations initiatives from New York. You will partner with senior leaders, translate strategy into executable programs, and guide multi‑discipline teams through complex changes.

The role emphasizes executive storytelling with data, proactive risk management, and delivering value across banking platforms. Candidates should show a track record of influencing at the leadership level and delivering outcomes that meet

Qualifications

• Bachelor’s degree required; 9+ years in process, project, or program management.
• 7+ years of people management experience.
• MBA and 3+ years of operations experience preferred.
• PMP, Lean, Agile or Six Sigma certifications preferred.

Responsibilities

• Oversee enterprise tech backlog intake and distribution processes for Bank Tech engineering organization.
• Own overall program oversight for Tech Transformation and Enterprise Tech backlog including executive reporting, escalations and operating rhythms.
• Build and maintain effective, scalable processes that streamline technical operational routines without adding unnecessary friction.
• Align technical routines with overarching strategy to ensure every meeting and process is driving toward core goals.
• Provide strategic support for critical operational shifts, ensuring the organization remains resilient and aligned during transitions.
• Act as a primary advisor to senior tech leaders, providing initial framing for high-stakes proposals and translating vision into actionable plans.
• Work hand-in-hand with Product partners to develop a deep understanding of their business priorities and objectives. Help Tech leadership connect technology solutions and priorities directly to those business outcomes.

Skills

Business partnership

Executive communication

Data storytelling

Strategic thinking

Education

Bachelor’s Degree

MBA

Job description

Capital One seeks an experienced Director of Project Management to lead Bank Tech Operations initiatives from New York. You will partner with senior leaders, translate strategy into executable programs, and guide multi‑discipline teams through complex changes.

The role emphasizes executive storytelling with data, proactive risk management, and delivering value across banking platforms. Candidates should show a track record of influencing at the leadership level and delivering outcomes that meet