Director, Bank Tech Transformation & Operations

Capital One; McLean (VA); On-site; USD 206,000 - 235,000; Full time

Job summary

Capital One in McLean, VA seeks a Director, Project Management for Bank Tech Operations who partners with leadership to drive transformative programs and align tech priorities with business outcomes. You will shape enterprise processes, govern backlogs, and report progress to executives.

The ideal candidate brings a track record in building partnerships, advanced problem solving, and data-driven storytelling, with experience in executive-ready presentations and cross-functional collaboration

Qualifications

• Bachelor’s Degree required.
• 9+ years of process, project, or program management experience.
• 7+ years of people management experience.

Responsibilities

• Oversee enterprise tech backlog intake and distribution processes for Bank Tech engineering organization.
• Own overall program oversight for Tech Transformation and Enterprise Tech backlog including executive reporting, escalations and operating rhythms.
• Build and maintain effective, scalable processes that streamline technical operational routines without adding unnecessary friction.
• Align technical routines with overarching strategy to ensure every meeting and process is driving toward core goals.
• Provide strategic support for critical operational shifts, ensuring the organization remains resilient and aligned during transitions.
• Act as a primary advisor to senior tech leaders, providing initial framing for high-stakes proposals and translating vision into actionable plans.
• Work hand-in-hand with Product partners to develop a deep understanding of their business priorities and objectives. Help Tech leadership connect technology solutions and priorities directly to those business outcomes.

Skills

Business partnerships

Critical thinking

Problem solving

Data storytelling

Education

Bachelor’s Degree

MBA

Tools

PMP

Lean

Agile

Six Sigma

Job description

Capital One in McLean, VA seeks a Director, Project Management for Bank Tech Operations who partners with leadership to drive transformative programs and align tech priorities with business outcomes. You will shape enterprise processes, govern backlogs, and report progress to executives.

The ideal candidate brings a track record in building partnerships, advanced problem solving, and data-driven storytelling, with experience in executive-ready presentations and cross-functional collaboration