Director, Applied Genomics Solutions – Customer-Facing

AchieveBio; California (MO); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Equity

Excellent benefits

Job summary

AchieveBio seeks a Director of Applied Solutions – Functional Genomics to lead customer-facing technical delivery for our CRO offering. Based in CA with client-location flexibility, you will translate client goals into automated genomic experiments and drive high-quality data generation.

You will onboard new customers, collaborate across teams, and travel up to 50% to support clients. A PhD or MS with substantial experience and strong communication skills are required.

Qualifications

• Wet lab experience in functional genomics (mRNA, sequencing, cell line engineering, CRISPR).
• Experience moving screens from manual workflows to lab automation platforms.
• Experience in a customer-facing technical role (FAS, Customer Success, Applied Solutions or similar).
• Ability to translate a customer’s scientific goals into an experimental plan.
• Commercial mindset and focus on customer success.

Responsibilities

• Provide technical overview to clients, coordinating with Business Development to pursue opportunities.
• Translate customer objectives into automated programs and methods yielding high-quality data.
• Onboard new customers and ensure their success with the platform.
• Collaborate with internal science and software teams to improve data generation capabilities.

Skills

Wet lab experience

Customer facing

Interpersonal skills

Presentation skills

Education

PhD with 4 years experience

MS with 7+ years experience

Job description

AchieveBio seeks a Director of Applied Solutions – Functional Genomics to lead customer-facing technical delivery for our CRO offering. Based in CA with client-location flexibility, you will translate client goals into automated genomic experiments and drive high-quality data generation.

You will onboard new customers, collaborate across teams, and travel up to 50% to support clients. A PhD or MS with substantial experience and strong communication skills are required.