Director, AI Communications & Enterprise Narrative

MSD; Rahway (NJ); On-site; USD 180,000 - 240,000; Full time

Job summary

MSD is seeking a Director of AI Communications Strategy to lead an enterprise-wide AI narrative that aligns AI priorities with R&D, Commercial, Manufacturing, IT, Talent and other areas. You will shape internal and external storytelling, counsel executives, and manage multi-channel programs across Global Communications and Strategy.

You will translate complex AI initiatives into human-centered narratives and influence a matrixed global organization.

Responsibilities

• Own and lead the overarching enterprise AI narrative, creating a cohesive story that connects AI priorities and initiatives across Research & Development, Commercial, Manufacturing, IT, Talent and other areas of the business.
• Develop and drive an integrated enterprise AI communications strategy for internal and external audiences, aligned with our company’s strategic priorities, purpose and reputation.
• Establish enterprise messaging frameworks that articulate our AI ambition, approach, progress and impact while allowing individual businesses and functions to adapt the narrative appropriately for their audiences.
• Serve as a senior strategic communications counselor to executives and enterprise leaders, advising on AI positioning, messaging, reputation and stakeholder engagement.
• Bring together communications leaders and cross-functional partners across the organization to identify enterprise stories, align priorities and create a coordinated approach to AI communications.
• Identify opportunities to strengthen differentiation and reinforce our Company’s leadership and reputation through strategic AI communications.
• Apply external insights, stakeholder perspectives and emerging AI trends to continuously strengthen the enterprise narrative and communications strategy.
• Establish measurable communications objectives and evaluate effectiveness, engagement and reputation impact.
• Provide strategic communications counsel related to emerging AI issues, opportunities and reputational considerations.
• Manage agency partners, resources and budgets as appropriate.
• Develop an integrated external storytelling and thought-leadership strategy that positions our company’s approach to AI within the broader healthcare, technology and scientific landscape.
• Identify and develop distinctive enterprise stories demonstrating how AI supports innovation and advances Our Purpose.
• Lead communications strategies for high-impact external opportunities, including media engagement, executive speaking opportunities, industry forums, and other reputation-building platforms.
• Counsel and prepare senior leaders for external engagements, including messaging, briefing materials, executive positioning and media preparation.
• Partner across Global Communications to ensure external AI storytelling supports the broader corporate reputation strategy.
• Translate the enterprise AI narrative into an internal communications strategy that helps employees understand where the

Job description

MSD is seeking a Director of AI Communications Strategy to lead an enterprise-wide AI narrative that aligns AI priorities with R&D, Commercial, Manufacturing, IT, Talent and other areas. You will shape internal and external storytelling, counsel executives, and manage multi-channel programs across Global Communications and Strategy.

You will translate complex AI initiatives into human-centered narratives and influence a matrixed global organization.