Director of AI-Driven Internal Communications

Cisco Systems, Inc; San Jose (CA); On-site; USD 230,000 - 292,000; Full time

Job summary

Cisco Systems, Inc is seeking a Director of Internal Communications for its AI Software & Platform group. You will define and lead communications strategy to connect AI initiatives with business priorities, translating complex technology into compelling narratives for employees.

You will partner with senior AI and engineering leaders to shape executive messaging, town halls, and digital content, using GenAI and analytics to enhance speed, relevance, and impact across the organization.

Qualifications

• 12+ years of experience in internal, executive, technology or product communications in a global tech environment.
• AI-forward attitude with fluency in how AI reshapes technology and workplace communications.
• Experience leading communications for complex, technically-grounded organizations in AI, engineering, cloud, or related domains.
• Executive communications and advisory experience with the ability to influence senior leaders in matrixed organizations.
• Exceptional storytelling and content creation for multiple formats including executive briefings, town halls, digital platforms.

Responsibilities

• Develop and lead strategic internal communications connecting AI vision to business priorities.
• Advise and influence senior leaders, shaping narratives, keynotes, town halls, and leadership presentations.
• Translate complex AI and technology concepts into clear, engaging employee narratives.
• Modernize communications using GenAI, analytics, and automated content workflows.
• Lead listening strategies and leverage AI-powered insights to improve employee experience.

Skills

AI-forward communications

Executive advisory

Storytelling

Content creation

Narrative crafting

Tools

GenAI

Job description

Cisco Systems, Inc is seeking a Director of Internal Communications for its AI Software & Platform group. You will define and lead communications strategy to connect AI initiatives with business priorities, translating complex technology into compelling narratives for employees.

You will partner with senior AI and engineering leaders to shape executive messaging, town halls, and digital content, using GenAI and analytics to enhance speed, relevance, and impact across the organization.