Head of Enterprise AI Communications & Narrative

Enboarder; Indianapolis (IN); On-site; USD 150,000 - 230,000; Full time

Job summary

Salesforce, the #1 AI CRM, seeks a Manager of Communications to own external communications across Apps, Industries and Agentforce.

This role translates autonomous AI agents and human-agent collaboration into compelling stories for executives, customers, and the broader market—partnering with product, product marketing, and leadership to position these platforms as the definitive infrastructure for AI-powered work.

Qualifications

• 7+ years of experience in enterprise software communications or marketing.
• Ability to translate complex AI/product concepts into clear market narratives.
• Experience supporting category-shift narratives.

Responsibilities

• Devise and Execute the Strategic Narrative: translate the company vision into a multi-channel communications roadmap explaining the Agentic Enterprise.
• Curate Influence: identify internal visionaries, empowering voices to validate the shift toward agentic work.
• Drive Outcome-Centric Storytelling: produce evidence-based narratives showing human-agent synergy across functions.
• Maintain Technical Integrity: bridge product and public, simplifying concepts without losing technical authority.

Skills

Narrative Integrator

Agentic Fluency

Collaborative Leader

Technical Literacy

Execution Excellence

Exceptional Judgment

Job description

Salesforce, the #1 AI CRM, seeks a Manager of Communications to own external communications across Apps, Industries and Agentforce.

This role translates autonomous AI agents and human-agent collaboration into compelling stories for executives, customers, and the broader market—partnering with product, product marketing, and leadership to position these platforms as the definitive infrastructure for AI-powered work.