Director, AI Agent Governance & Strategy

WPP Media Limited; Chicago, New York (IL, NY); Hybrid; USD 100,000 - 230,000; Full time

Benefits offered by this job

Medical insurance

Retirement plans

Vision insurance

Dental insurance

Paid time off

Partner discounts

Mental health days

Job summary

WPP Media is seeking a senior role within the Integrated AI Solutions team in the Google business to govern and scale agent workflows for a major global client. You will own the agent roadmap, manage intake and approvals, and partner with multiple teams to ensure safe, accurate, and high-value AI agent deployments.

In this hybrid role, you will shape governance practices, coordinate a cross-functional portfolio, and drive continuous improvement across enterprise AI platforms and Google Workspace

Qualifications

• Bachelor’s degree or equivalent professional experience in business, technology, communications, project management, product management, or a related discipline.
• 5-8 years of relevant experience in product management, project management, program management, product operations, technology transformation, or comparable complex operational work.
• Experience managing a product, program, portfolio, roadmap, backlog, or complex cross-functional workstream from planning through delivery.
• Ability to bring structure, prioritization, and accountability to ambiguous environments where processes and operating models are still developing.
• Strong stakeholder management skills with experience influencing senior leaders, technical teams, subject matter experts, and cross-functional partners.
• Experience managing competing requests, assessing strategic priorities, and recommending which initiatives should progress.
• Ability to understand artificial intelligence, AI agents, data sources, workflows, APIs, and related emerging technology concepts.
• Knowledge of governance, responsible AI, quality assurance, model evaluation, data traceability, or operational risk management preferred.
• Experience with enterprise AI platforms, workflow automation, digital transformation, product operations, or technology ecosystems preferred.
• Familiarity with Google Workspace, Gemini, comparable AI platforms, application programming interfaces, or model context protocol connections a plus.

Responsibilities

• Own and maintain the agent roadmap for Google’s global account, prioritizing initiatives based on strategic value, user need, business impact, and available resources.
• Establish and manage the end-to-end agent lifecycle, from initial intake and development through approval, launch, testing, maintenance, optimization, and retirement.
• Monitor the agent ecosystem across relevant enterprise AI and workspace environments to understand newly created agents, their purposes, usage, dependencies, and position within broader workflows.
• Inventory, categorize, and rationalize the agent portfolio, identifying duplicate or overlapping solutions and coordinating consolidation, optimization, or retirement where appropriate.
• Manage intake and prioritization processes for new agent requests, ensuring competing needs are assessed consistently and progressed through clear decision points.
• Coordinate approval processes for agents that use new data sources, application programming interfaces, or comparable system connections, maintaining communication and follow-through across required stakeholders.
• Establish ongoing testing and monitoring practices that assess agent safety, accuracy, reliability, data traceability, and performance after launch.
• Coordinate the dedicated agent-building team’s roadmap, ensuring its capacity is focused on high-value work and that development priorities remain aligned with business needs.
• Partner with the agentic design forum or council and product teams to capture user experience issues, product feedback, platform enhancements, and workflow improvement opportunities.
• Build strong working relationships across Google, Data and Technology Services, WPP Media, subject matter expert, and agency teams to drive decisions, accountability, and progress.

Skills

Stakeholder management

Prioritization

Ambiguity handling

Cross-functional collaboration

AI concepts understanding

Education

Bachelor’s degree or equivalent in related discipline

Tools

Google Workspace

Gemini

AI platforms

Job description

WPP Media is seeking a senior role within the Integrated AI Solutions team in the Google business to govern and scale agent workflows for a major global client. You will own the agent roadmap, manage intake and approvals, and partner with multiple teams to ensure safe, accurate, and high-value AI agent deployments.

In this hybrid role, you will shape governance practices, coordinate a cross-functional portfolio, and drive continuous improvement across enterprise AI platforms and Google Workspace