Director, Agency Partnerships & Operations

MiQ; New York (NY); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Hybrid work

Onboarding program

Mobility opportunities

Healthcare benefits

Bonus & incentives

PTO & parental leave

Employee resource groups

Job summary

MiQ in New York City seeks a Director of Agency Partnership Operations to lead cross-functional programs at the intersection of business development, operations, and executive coordination. You will scale strategic relationships across major agency holdings, drive governance, create executive-ready materials, and ensure initiatives move from discussion to measurable outcomes.

The role requires 5–10 years in partnership operations or related fields, strong program management, and expert

Qualifications

• 5-10 years of experience in partnership operations, business operations, sales strategy, account management, media, advertising, or agency environments
• Strong organizational and project management skills with exceptional attention to detail
• Ability to manage multiple senior stakeholders and competing priorities simultaneously
• Strong executive communication and presentation development skills
• Commercial mindset with an understanding of agency ecosystems, media, ad tech, or partnerships
• Comfortable operating in ambiguity and building structure where it does not yet exist
• Highly proactive, resourceful, and solutions-oriented
• Advanced proficiency in PowerPoint, Excel, Google Workspace, and collaboration tools

Responsibilities

• Support the senior Agency Partnership lead in managing strategic relationships across major agency holding companies and key agency partners
• Drive operational rigor across partnership initiatives, including meeting follow-ups, action tracking, governance processes, and executive communications
• Coordinate cross-functional workstreams across sales, strategy, product, marketing, trading, and operations teams
• Ensure partnership commitments, integrations, and commercial opportunities progress efficiently from discussion to execution
• Help identify, organize, and track revenue opportunities, growth initiatives, and partnership priorities
• Maintain visibility into partnership pipelines, joint business plans, account priorities, and key milestones
• Assist in preparing executive-ready materials including QBRs, partnership updates, leadership presentations, and strategic narratives
• Support planning and coordination for agency leadership meetings, offsites, industry events, and client engagements
• Serve as a central point of coordination between internal stakeholders and external agency partners
• Help align internal teams around partnership goals, timelines, and deliverables
• Improve communication flow and accountability across complex initiatives
• Identify process gaps and introduce scalable operational improvements
• Develop and maintain partnership tracking frameworks, dashboards, and reporting mechanisms
• Monitor partnership health, commercial momentum, and strategic initiative progress
• Synthesize insights and provide leadership with clear visibility into priorities, risks, and opportunities

Skills

Partnership operations

Executive communication

Project management

Cross-functional coordination

Strategic thinking

PowerPoint

Excel

Google Workspace

Tools

PowerPoint

Excel

Google Workspace

Job description

MiQ in New York City seeks a Director of Agency Partnership Operations to lead cross-functional programs at the intersection of business development, operations, and executive coordination. You will scale strategic relationships across major agency holdings, drive governance, create executive-ready materials, and ensure initiatives move from discussion to measurable outcomes.

The role requires 5–10 years in partnership operations or related fields, strong program management, and expert