Direct Support Professional

Independent-Case-Management-Inc; London (AR); On-site; USD 17,000 - 25,000; Full time

Job summary

Independent-Case-Management-Inc is seeking care professionals to provide compassionate in-home support, assisting customers with daily living activities such as bathing, grooming, dressing, meal planning, and medication administration. The role includes accompanying clients to appointments and documenting daily updates for ongoing care planning.

Candidates should maintain high standards of safety, effective communication, and reliability, with a strong work ethic and ability to work well with

Qualifications

• High school diploma or equivalent (some positions may require additional education).
• Follows HIPAA regulations and company SOPs.
• Maintains prompt and regular attendance.

Responsibilities

• Assist with daily activities (bathing, grooming, dressing, feeding, medication administration).
• Plan menus and help with household tasks.
• Arrange transportation or accompany customers to appointments and errands.
• Provide written daily updates of shift activities via online platform.
• Monitor customer condition and safety; observe equipment and surroundings.

Skills

Decision making

Communication

Problem solving

Interpersonal skills

Feedback receptiveness

Work ethic

Job description

• Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroomfunctions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
• Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion
• Help customer achieve agreed-upon goals to improve quality of life and integration into the community
• Provide written daily updates of each shift’s activities using an online platform
• Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials
• Perform other duties as assigned
• Quality decision making
• Effective communication
• Superior problem solving
• Interpersonal effectiveness
• Receptive to feedback
• Positive work ethic

General Requirements for All ICM Employees

• Understands and endorses ICM’s mission and vision
• Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
• Understands and complies with all HIPAA regulations
• Maintains a clean and orderly work environment
• Must have a high school diploma or equivalent (some positions require additional education)
• Maintains prompt and regular attendance

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.