Direct Support Professional

Independent-Case-Management-Inc; Hope (AR); On-site; USD 24,000 - 32,000; Full time

Job summary

Independent-Case-Management-Inc in Hope, AR is seeking an in-home caregiver to support clients with daily living activities, personal care, meal planning, and medication support in their homes.

The role emphasizes safety, HIPAA compliance, accurate documentation, and timely coordination of appointments and transportation.

If you value teamwork, clear communication, and helping people live independently, this position offers stable shifts and meaningful work.

Qualifications

• High school diploma or equivalent required.
• Ability to follow HIPAA regulations.
• Strong communication and documentation skills.
• Compassionate, patient, and reliable caregiver.

Responsibilities

• Assist with daily living activities (ADLs) and medication support.
• Provide appointment scheduling and transportation support as needed.
• Document shift updates in the electronic system daily.
• Monitor safety and report changes in condition or surroundings.
• Perform additional duties as assigned.
• Uphold quality decision making and problem solving.

Skills

ADL care

HIPAA compliance

Communication

Problem solving

Interpersonal skills

Feedback-oriented

Work ethic

Education

High school diploma or equivalent

Job description

• Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroomfunctions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
• Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion
• Help customer achieve agreed-upon goals to improve quality of life and integration into the community
• Provide written daily updates of each shift’s activities using an online platform
• Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials
• Perform other duties as assigned
• Quality decision making
• Effective communication
• Superior problem solving
• Interpersonal effectiveness
• Receptive to feedback
• Positive work ethic

General Requirements for All ICM Employees

• Understands and endorses ICM’s mission and vision
• Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
• Understands and complies with all HIPAA regulations
• Maintains a clean and orderly work environment
• Must have a high school diploma or equivalent (some positions require additional education)
• Maintains prompt and regular attendance

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.