Direct Care Program Lead & Staffing Supervisor

SCO Family of Services; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

SCO Family of Services is seeking a capable supervisor to oversee direct care staff in a RHY program. The role involves enforcing policies, maintaining safety standards, and coordinating resident services with a focus on training and staff development.

The candidate will supervise counselors, conduct staff evaluations, schedule coverage, and participate in weekly meetings and on-call coverage. Strong organizational and leadership skills are essential.

Qualifications

• High School diploma is required.
• Two years of managerial experience preferred.
• Associate's degree in a related field is preferred.

Responsibilities

• Hires/supervises all Counselors, Counseling Specialists, & Relief Counselors.
• Models & promotes dependable, responsible, accountable, & ethical behavior.
• Ensures all full-time staff meets the annual training requirements.
• Assists with the coordination of educational/vocational/housing planning & programming for all residents.
• Ensures new resident orientations are completed for each resident.
• Prepares staff schedule to ensure program safety, appropriate delivery of services, & necessary coverage.
• Works with the Assistant Program Director to complete timely staff evaluations.
• Ensures the Behavior Management System is utilized appropriately.
• Ensures all household, personal, & food supplies are ordered & in appropriate supply.
• Works collaboratively with Case Planners to ensure quality of service.
• Participates in weekly Force Field team meeting & conducts monthly staff & resident meetings.
• Provides 24-hour on-call coverage to program staff via agency cell phone.
• Is DYCD Connect trained & proficient.
• Responds to all emergencies at the residence.

Skills

Managerial experience

Education

Associate's degree in a related field

High School diploma

Job description

SCO Family of Services is seeking a capable supervisor to oversee direct care staff in a RHY program. The role involves enforcing policies, maintaining safety standards, and coordinating resident services with a focus on training and staff development.

The candidate will supervise counselors, conduct staff evaluations, schedule coverage, and participate in weekly meetings and on-call coverage. Strong organizational and leadership skills are essential.