Dining Services Supervisor: Lead & Elevate Guest Experience

Guest Services, Inc.; Linthicum (MD); On-site; USD 20,000 - 29,000; Full time

Job summary

Guest Services, Inc. is seeking a Food Service Supervisor to assist the Manager in daily unit operations, ensuring quality food service and customer satisfaction.

You will oversee dining areas, staff performance, and safety standards to support financial goals. In this role you will recruit and train hourly staff, maintain equipment, and uphold high service levels across the guest experience in a fast-paced environment.

Qualifications

• At least 2 years of related management experience.
• Food Safety Certification a plus.
• Strong customer service and staff training abilities.

Responsibilities

• Ensure guest satisfaction and handle complaints per standards.
• Supervise dining area, cashier stations, and food stations.
• Recruit, supervise, schedule, and train hourly staff.
• Maintain a safe facility environment and report safety issues.

Skills

Customer service

Team leadership

Problem solving

Communication

Education

High School Diploma or GED

Bachelor's degree

Job description

Guest Services, Inc. is seeking a Food Service Supervisor to assist the Manager in daily unit operations, ensuring quality food service and customer satisfaction.

You will oversee dining areas, staff performance, and safety standards to support financial goals. In this role you will recruit and train hourly staff, maintain equipment, and uphold high service levels across the guest experience in a fast-paced environment.