Dining Services Leader: Hospitality & Quality Service

Senior Lifestyle Corporation; Florida; On-site; USD 35,000 - 48,000; Full time

Job summary

Senior Lifestyle Corporation is seeking a Dining Room Supervisor to ensure a high-quality dining experience for residents by overseeing dining room staff, menus knowledge, and service quality.

You will supervise daily dining room operations, coordinate room service, and ensure timely openings while maintaining hospitality standards and accurate resident billing. Training and team leadership are key parts of the role.

Qualifications

• 6+ months of prior Food Service experience.
• Serv Safe (or equivalent) certification required.
• Ability to switch tasks quickly and stay organized.
• Positive and professional attitude with clear direction.

Responsibilities

• Supervise daily operation of dining room(s), room service and convenience store.
• Ensure room service orders are delivered timely and properly.
• Ensure smooth and timely opening of the dining room.
• Assist in producing weekly schedules with budgetary guidelines for service staff.
• Ensure an adequate number of employees per shift and cover absences.
• Lead training of all new dining room employees.
• Assist service staff during mealtime as needed.
• Oversee resident billing of food service charges.
• Manage dining staff.

Skills

Leadership

Customer Service

Team Management

Education

Serv Safe Certification

Job description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for ensuring a quality dining experience by overseeing that the dining room staff is well trained, knowledgeable about all menus and that all dining room employees are providing a high degree of hospitality and service.

• Supervise daily operation of dining room(s), room service and convenience store.
• Ensure room service orders are delivered timely and properly.
• Ensure smooth and timely opening of the dining room.
• Assist in producing weekly schedules with budgetary guidelines for service staff.
• Ensure that there are an adequate number of employees for each shift and ensure that absences are covered.
• Lead the training of all new dining room employees.
• Assist service staff during mealtime as needed.
• Oversee resident billing of food service charges.
• Manage dining staff.

• 6+ months of previous Food Service experience.
• Management experience is not required but a plus.
• Serv Safe and/or other required local, county or state certifications.
• You have the ability to switch tasks quickly and often.
• You have a positive and professional attitude and are good at giving clear direction in a respectful demeanor.
• You take pride in the quality and presentation of food that you have helped to prepare, as well as the cleanliness of the kitchen and dining areas that you work within.
• You have a generous amount of patience and the ability to effectively communicate with many different types of personalities.

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.