Dining Services Hospitality Lead — Senior Living

Givens Communities; Asheville (NC); Presencial; USD 33.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health plans

Disability & Life coverage

Meal & uniform allowances

PTO 5 days

Referral bonus

401(k) match

Education assistance

FSA & life products

Descripción de la vacante

Givens Estates in Asheville, NC seeks a Full-Time Dining Services Hospitality Supervisor to support Independent Living dining venues. You will supervise front-of-house operations, uphold service standards, and coach staff to deliver resident‑focused hospitality.

The role requires 3+ years in hospitality, a high school diploma or GED, and proficiency with Microsoft Office. A valid NC driver's license is also required to operate facility vehicles in a senior living setting.

Formación

• 3+ years experience in hospitality or dining services, preferably in a senior living or healthcare setting.
• Must be, as a minimum, graduated from an approved High School or have received the equivalent with completing a program to receive a GED.
• College degree preferred.
• Proficient in all functions of Microsoft Office.
• Experience with adult learning- including teaching, training, precepting, coaching, etc.
• Must have valid NC Drive License with clear driving record for use of facility vehicle

Responsabilidades

• Help the ADCE-IL supervise all front-of-house operations for M+C, Terrene, Social Brew and catering services, but primarily focuses on Terrene while it is open
• Ensure venues are clean, welcoming, and maintained to the highest standards
• Coordinate front-of-house staff to ensure quality service is provided to residents; ensure standards of service are followed consistently
• Open and close venues, ensuring readiness and proper equipment function
• Address feedback from residents and team members as assigned via Kiosks, Community App, We Care Connect and other channels available to our residents
• Leading Dining tours as needed and participating in resident events with Life Enrichment
• Serve in various dining roles as needed including server, runner, or station specialist
• Create weekly schedules for approval by the ADCE-IL that are aligned with approved templates in the appropriate time as designated by the Scheduling SOP
• Screen, interview, hire and onboard new front-of-house team members with the Assistant Director of Culinary Experiences IL
• Perform any other duties and/or tasks that may be assigned on an as-needed basis by an authorized supervisor

Conocimientos

Hospitality experience

Team leadership

Customer service

Scheduling

Strong communication

Educación

High School diploma or GED

College degree preferred

Herramientas

Microsoft Office

Descripción del empleo

Givens Estates in Asheville, NC seeks a Full-Time Dining Services Hospitality Supervisor to support Independent Living dining venues. You will supervise front-of-house operations, uphold service standards, and coach staff to deliver resident‑focused hospitality.

The role requires 3+ years in hospitality, a high school diploma or GED, and proficiency with Microsoft Office. A valid NC driver's license is also required to operate facility vehicles in a senior living setting.