Dining Room Service Associate – Guest Experience

Terrain Cafe; Concordville (PA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

URBN family

Garden-to-table restaurant

Cross-training opportunities

Staff discounts

URBN benefits

Job summary

Terrain Cafe in Concordville, PA is seeking a Service Assistant to support a seamless guest experience in a fast-paced dining room. You will help deliver food and beverages, assist guests, reset tables quickly, and ensure a clean, organized service area.

This entry-level role rewards attention to detail and teamwork. Benefits include access to URBN brands, flexible hours, and opportunities to grow within a hospitality-focused environment that values guest satisfaction and collaboration across

Qualifications

• Previous restaurant or food service experience preferred, but not necessary. This is an entry level position where anyone with a passion for details will thrive.
• Polished, professional appearance with a positive, team-oriented attitude.
• Ability to multitask and stay calm under pressure.
• Strong communication and interpersonal skills are important.
• Flexible availability preferred- may include mornings, evenings, weekends, and select holidays.
• Physically able to: Stand and walk for extended periods
• Bend, reach, lift up to 50 lbs.
• Work in a dynamic, fast-paced environment

Responsibilities

• Deliver food and beverages accurately, with an understanding of menu details.
• Assist with guest needs and relay questions or concerns to the appropriate team member.
• Clear and reset tables within 3 minutes of guest departure.
• Assist with packaging takeout orders.
• Maintain awareness of the dining room and proactively assist where needed.
• Keep kitchen expo areas, service stations, and dining room clean and organized.
• Polish and restock silverware, glassware, and plateware throughout the shift.
• Monitor and remove trash and recycling regularly.
• Ensure safe and clear walkways for guests and staff at all times.
• Memorize table and seat numbers to aid in efficient service.
• Learn menu details, ingredients, and allergen protocols.
• Communicate guest concerns clearly to team leads.
• Assist FOH staff during high-volume periods.
• Help with opening and closing duties, including setting/resetting the dining room.

Skills

Strong communication

Interpersonal skills

Multitasking

Calm under pressure

Team-oriented

Flexible availability

Professional appearance

Physical stamina

Job description

Terrain Cafe in Concordville, PA is seeking a Service Assistant to support a seamless guest experience in a fast-paced dining room. You will help deliver food and beverages, assist guests, reset tables quickly, and ensure a clean, organized service area.

This entry-level role rewards attention to detail and teamwork. Benefits include access to URBN brands, flexible hours, and opportunities to grow within a hospitality-focused environment that values guest satisfaction and collaboration across