Dining Room Manager - The Iberian Pig Charlotte

Castellucci Hospitality Group; Charlotte (NC); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Dining Discounts

Wellness Program

Pet Benefits

Shoes for Crews Discounts

Health, Dental, and Vision Insurance

Paid Time Off

401k (Employer Match)

Job summary

The Iberian Pig in Charlotte seeks a Dining Room Manager to lead the dining room team and uphold high service standards in a fast-paced, hospitality-forward setting.

You will coordinate with the kitchen, train staff, manage guest experiences, and oversee day-to-day operations to ensure seamless service and operational efficiency.

Qualifications

• 3+ years in hospitality with proven leadership in a finer dining setting.
• Experience leading dining room teams and coordinating with kitchen staff.
• Ability to manage day-to-day operations and ensure high service standards.

Responsibilities

• Guest Experience: Ensure service team is trained to deliver the best possible guest experience and establish connections with guests.
• Accounting & Administrative: Maintain internal accounting systems and records.
• Marketing & Sales: Ensure the reservation system is updated to maximize availability, guest satisfaction and sales; participate in off-site outreach.
• Human Resources: Manage interviews, onboarding, and training for service staff.
• Operations: Oversee opening and closing shifts and day-to-day dining room operations.

Skills

Leadership

Guest experience

Team management

Interdepartmental coordination

Operations management

Job description

The Iberian Pig is a modern Spanish tapas restaurant with locations in Decatur, Atlanta, Nashville and Charlotte. The menu is built around creative, shareable Spanish-inspired tapas and an extensive wine list of Spanish wines and craft cocktails served in a high energy, fast paced environment. Our service team is expected to embody a high standard of professionalism and hospitality.

The Dining Room Manager is responsible for ensuring a seamless, high-quality dining experience by leading the dining room team, maintaining service standards, coordinating with the kitchen, and optimizing operational efficiency.

Important Areas of Responsibility Include:

Guest Experience: Ensures all service members are sufficiently trained to provide the best possible guest experience. Establishes guest connections through table touches.

Accounting & Administrative: Maintains accurate internal accounting systems.

Marketing & Sales: Ensure the reservation system is updated to maximize availability, guest satisfaction, and sales. Contributes to marketing efforts through off-site direct outreach.

Human Resources: Manages Interviews and makes hiring decisions. Manages onboarding and training processes for new service team members. Trains new service team members on duties, policies and procedures.

Operations: Manages day-to-day operations including opening and closing shifts.

Compensation

$55,000 - $70,000 yearly salary

Required Years of Experience:

3+ years in the hospitality industry with proven experience as a Lead Server, Dining Room Manager, and/or equivalent management leadership in a finer dining restaurant

Benefits & Perks

Dining Discounts, Wellness Program, Pet Benefits, Shoes for Crews Discounts and many more!

Health, Dental, and Vision Insurance, Paid Time Off and 401k (Employer Match)

Physical Demands

• Required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces
• Required to stand and walk for extensive periods of time without breaks during busy times
• Required to be able to lift or move up to 50 pounds without assistance

"Passionately pursuing the perfect dining experience - one guest at a time"