General Manager - The Iberian Pig Charlotte

Castellucci Hospitality Group; Charlotte (NC); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Dining Discounts

Wellness Program

Pet Benefits

Shoes for Crews Discounts

Health Insurance

PTO

Job summary

The Iberian Pig in Charlotte is seeking a General Manager to lead all aspects of restaurant operations with an owner's mindset. You will drive financial performance, team development, and daily execution while maintaining high standards of hospitality and guest experience.

This role emphasizes cultivating genuine hospitality, promoting future leaders, and ensuring top-tier service in a high-energy, fine-dining environment.

Qualifications

• 3+ years in hospitality leadership roles with proven ability to lead service teams.
• Experience in fine dining settings and managing guest experience at scale.
• Strong focus on staff development, training, and onboarding processes.

Responsibilities

• Lead all aspects of restaurant operations, including financial performance and daily execution.
• Ensure guest experience standards are consistently met through training and coaching.
• Oversee payroll, scheduling, and internal reporting to maintain accuracy and efficiency.
• Drive marketing, reservations, and sales initiatives to maximize revenue and guest satisfaction.
• Manage interviews, onboarding, and development of service team and management staff.

Skills

Hospitality leadership

Guest experience

People management

Financial oversight

Training & development

Job description

The Iberian Pig is a modern Spanish tapas restaurant with locations in Decatur, Atlanta, Nashville and Charlotte. The menu is built around creative, shareable Spanish-inspired tapas and an extensive wine list of Spanish wines and craft cocktails served in a high energy, fast paced environment. Our service team is expected to embody a high standard of professionalism and hospitality.

As a General Manager, you will lead all aspects of restaurant operations, including financial performance, team development, and daily execution. This role focuses on cultivating a culture of genuine hospitality, developing future leaders, and maintaining the highest standards of fine dining service and guest experience with an owner's mindset.

Important Areas of Responsibility Include:

• Guest Experience: Ensures all service members are sufficiently trained to provide the best possible guest experience. Establishes guest connections through table touches.
• Accounting & Administrative: Completes weekly Payroll & Tip Reports in an accurate and timely manner. Maintains accurate internal accounting systems.
• Marketing & Sales: Ensure the reservation system is updated to maximize availability, guest satisfaction, and sales. Contributes to marketing efforts through off-site direct outreach.
• Human Resources: Manages Interviews and hiring decisions. Manages onboarding and training processes for new service team members. Trains new service team members on duties, policies and procedures. Trains management team how to train service team. Invests in their team to allow for promotions and growth opportunities.
• Operations: Manages day-to-day operations including opening and closing shifts.

Compensation Details

$75,000 - $90,000 yearly salary

Required Years of Experience:

3+ years in the hospitality industry with proven experience as a Lead Server, Dining Room Manager, and/or equivalent management leadership in a finer dining restaurant

Benefits & Perks

Dining Discounts, Wellness Program, Pet Benefits, Shoes for Crews Discounts and many more!

Health, Dental, and Vision Insurance, Paid Time Off and 401k (Employer Match)

Physical Demands:

• Required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces
• Required to stand and walk for extensive periods of time without breaks during busy times
• Required to be able to lift or move up to 50 pounds without assistance

"Passionately pursuing the perfect dining experience — one guest at a time"