Dining Room Manager — Elevate Guest Experience

The Villages of Indiana; Oxford (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

The Villages of Indiana is seeking a Dining Room Manager to ensure efficient restaurant operation and maintain high production, productivity, quality, and customer-service standards. You will supervise dining room personnel to deliver timely, courteous service for residents and guests.

Responsibilities include staffing, reservations, guest greetings, handling complaints, and maintaining clean, organized dining areas while pursuing continual improvement of the organization.

Qualifications

• AA degree or equivalent from two-year college or technical school.
• 1–3 years related experience and/or training; fine dining preferred.
• Ability to read and interpret safety rules, operating and maintenance instructions.

Responsibilities

• Staffing: interviewing, hiring, training, coaching and scheduling.
• Schedule dining reservations and arrange parties or special services.
• Greets guests, escorts them to tables, and provides menus.
• Handle complaints to insure a great dining experience for residents and guests.
• Assign tasks and coordinate activities of dining room personnel for prompt service.
• Inspect serving stations, inventory linens and dining supplies.
• Work toward continual improvement of the organization.

Skills

Reading documents

Report writing

Public speaking

Judgment

Problem solving

Self-motivation

High standards

Cash handling

Education

Associate degree or equivalent

Job description

The Villages of Indiana is seeking a Dining Room Manager to ensure efficient restaurant operation and maintain high production, productivity, quality, and customer-service standards. You will supervise dining room personnel to deliver timely, courteous service for residents and guests.

Responsibilities include staffing, reservations, guest greetings, handling complaints, and maintaining clean, organized dining areas while pursuing continual improvement of the organization.