Dining Room Manager — Elevate Guest Experience

StoryPoint; Gahanna (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

StoryPoint is seeking a Dining Room Manager to ensure efficient restaurant operation within our senior living communities. You will supervise dining room staff, coordinate service, and maintain high standards of production, quality, and customer service for residents and guests.

The role emphasizes staffing, scheduling, guest interaction, complaint resolution, and ongoing process improvements to deliver an exceptional dining experience across multiple locations in the region.

Qualifications

• Associates degree or equivalent; or 1–3 years related experience and/or training; fine dining experience preferred.
• Ability to read and interpret documents; write routine reports; speak before groups.
• Ability to apply good judgment and solve problems with concrete variables.

Responsibilities

• Staffing responsibilities including interviewing, hiring, training, coaching, and scheduling.
• Schedule dining reservations and arrange parties or special services for diners.
• Greets guests, escorts them to tables, and provides menus.
• Handle and fix complaints to ensure a great dining experience for residents and guests.
• Assigns work tasks and coordinates dining room staff to ensure prompt, courteous service.
• Inspect dining room stations for neatness and cleanliness.
• Inventory table linens and dining room supplies.
• Work toward continual improvement of the organization.

Skills

Leadership

Customer service

Communication

Self-motivated

Education

Associates degree or equivalent

Job description

StoryPoint is seeking a Dining Room Manager to ensure efficient restaurant operation within our senior living communities. You will supervise dining room staff, coordinate service, and maintain high standards of production, quality, and customer service for residents and guests.

The role emphasizes staffing, scheduling, guest interaction, complaint resolution, and ongoing process improvements to deliver an exceptional dining experience across multiple locations in the region.