Dining Room Leader — Elevate Guest Experience & Ops

RH (Restoration Hardware); Cleveland (OH); Presencial; USD 70.000 - 100.000; Tempo integral

Resumo da vaga

RH Hospitality seeks an Associate Hospitality Leader to drive service excellence and operate with a strategic, hands-on approach in our high-volume dining spaces. You will develop Team Members, partner with the Hospitality Leader on staffing and direction, and uphold RH's standards while maintaining compliance and guest satisfaction.

The role emphasizes training, scheduling, and revenue-focused practices, with flexibility for weekends and holidays in a fast-paced design-gallery environment.

Qualificações

• 3+ years hospitality leadership in a high-volume setting.
• Experience managing labor, costs, and inventory.
• Proficient with Excel, inventory tools, and POS systems.
• Authorized to work in the United States at time of application.
• Weekend, holiday, and variable shifts as needed.

Responsabilidades

• Lead and develop team members and uphold dining room service standards.
• Shape strategic direction for service and staffing in the dining room.
• Drive operations with quality and safety compliance across spaces.
• Engage guests and team members to ensure a seamless experience.
• Support labor and sales reporting to improve revenue.
• Create strategic schedules to optimize business and guest experience.
• Step in for Hospitality Leader as needed to maintain operations.

Conhecimentos

Hospitality leadership

People management

Financial management

Ferramentas

Microsoft Excel

Inventory management systems

Micros POS

Descrição da vaga

RH Hospitality seeks an Associate Hospitality Leader to drive service excellence and operate with a strategic, hands-on approach in our high-volume dining spaces. You will develop Team Members, partner with the Hospitality Leader on staffing and direction, and uphold RH's standards while maintaining compliance and guest satisfaction.

The role emphasizes training, scheduling, and revenue-focused practices, with flexibility for weekends and holidays in a fast-paced design-gallery environment.