Senior Hospitality Leader — Dining Experience & Operations

RH; Los Gatos (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

RH Hospitality is seeking a passionate Associate Hospitality Leader to drive service and operational excellence within our hospitality spaces. As a member of the Property Leadership Team, you will collaborate with the Hospitality Leader to elevate the guest experience and develop Team Members.

The ideal candidate brings 3+ years of leadership in a high-volume, full-service restaurant, strong financial acumen, and hands-on leadership.

Qualifications

• 3+ years hospitality leadership in a high-volume, full-service restaurant
• Experience managing labor and food costs, inventory controls, and strategic resource planning
• Proficient with Microsoft Excel and inventory/POS systems, plus effective email communication
• Ability to work autonomously, collaborate across leadership levels, and adapt to a fast-paced environment

Responsibilities

• Lead and develop Team Members with structured training and in-the-moment guidance
• Shape the strategic direction of dining room service including recruitment, onboarding, and building a high-performing team
• Drive operational excellence with quality and safety standards across hospitality spaces and ensure regulatory compliance
• Engage with guests and Team Members to create a seamless experience
• Support the Hospitality Leader with labor and sales performance reporting to drive revenue
• Create strategic team schedules to optimize business and client experience
• Assume full leadership in the Hospitality Leader's absence

Skills

Hospitality leadership

Team development

Strategic thinking

Operational excellence

Communication

Tools

Excel

Inventory systems

POS systems

Email communication

Job description

RH Hospitality is seeking a passionate Associate Hospitality Leader to drive service and operational excellence within our hospitality spaces. As a member of the Property Leadership Team, you will collaborate with the Hospitality Leader to elevate the guest experience and develop Team Members.

The ideal candidate brings 3+ years of leadership in a high-volume, full-service restaurant, strong financial acumen, and hands-on leadership.