Dining Room Lead & Service Coordinator

Providence Place; Collegeville (PA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

PTO

Job summary

Requirements include high school diploma or GED and at least one year of dining/restaurant experience; strong customer service and leadership abilities; ability to lift up to 40 lbs. The role offers $16.00–$18.00 per hour and full benefits.

Qualifications

• High school diploma or GED; 18 or older.
• At least one year of dining or restaurant service experience — supervisory experience is a plus.
• Superb customer service and strong communication skills, spoken and written.
• You work well on a team — and you're capable of leading one in the dining room.
• Knowledge of food handling, dining room, and hospitality procedures.
• ServSafe sanitation course completed within 3 months of hire.
• Service-oriented, positive, and neat and professional in appearance.
• On your feet for your shift; able to lift and carry up to 40 lbs and push/pull up to 50 lbs.

Responsibilities

• Lead meal service end to end — run our 5 Star Dining Program so meals are served accurately and efficiently, every seating
• Lead (with the chef) the pre-meal meeting: walk the team through the menu and assign tables before service starts
• Train new coworkers on dining room etiquette and procedures, and supervise servers and resident life associates while they're working in the dining room
• Set the room to Providence Place standards — silverware, glassware, and condiments in place before each seating — and manage resident table assignments and selector sheets
• Serve meals, check in with residents, and fix problems on the spot so every resident leaves happy
• Keep the dining room clean, calm, and ready: wipe tables and chairs, vacuum, deep-clean beverage dispensers weekly, and keep tabletop supplies stocked
• Communicate dining room needs to the Director of Dining Services, coordinate kitchen linens, help with guest meals, and track room tray charges for the Business Office
• Pitch in where needed — including covering dishwasher or prep cook shifts when the team needs you

Skills

Supervisory experience

Customer service

Team leadership

Communication skills

Education

High school diploma or GED

Job description

Requirements include high school diploma or GED and at least one year of dining/restaurant experience; strong customer service and leadership abilities; ability to lift up to 40 lbs. The role offers $16.00–$18.00 per hour and full benefits.