Dining Room Attendant: Elevate Guest Experience

Urbnmenusandvenues; Wayland (MA); On-site; USD 10,000 - 15,000; Full time

Benefits offered by this job

Growth opportunities

Garden-to-table concept

Collaborative team culture

Employee discounts across URBN brands

Job summary

URBN is seeking a Service Assistant to ensure a clean, organized dining room, timely table service, and accurate delivery of menu items. You will collaborate with front-of-house teams in a fast-paced, guest-facing environment and learn the details of our seasonal menus.

This entry-level role emphasizes attention to detail, professional appearance, and clear communication. You may assist with opening/closing duties, help during high-volume periods, and contribute to a warm, service-driven culture

Qualifications

• Entry-level role suitable for candidates with a passion for details.
• Polished, professional appearance and team-oriented attitude.
• Ability to multitask and stay calm under pressure.
• Strong communication and interpersonal skills.
• Flexible availability including mornings, evenings, weekends and select holidays.

Responsibilities

• Deliver food and beverages accurately, with knowledge of menu details.
• Assist guests and relay questions or concerns to the team.
• Clear and reset tables within 3 minutes of guest departure.
• Assist with packaging takeout orders.
• Maintain awareness of dining room and proactively assist where needed.
• Keep expo areas, service stations, and dining room clean and organized.
• Polish and restock silverware, glassware, and plateware during shift.
• Monitor and remove trash and recycling regularly.
• Ensure safe and clear walkways for guests and staff.

Skills

Guest service

Communication

Teamwork

Multitasking

Attention to detail

Job description

URBN is seeking a Service Assistant to ensure a clean, organized dining room, timely table service, and accurate delivery of menu items. You will collaborate with front-of-house teams in a fast-paced, guest-facing environment and learn the details of our seasonal menus.

This entry-level role emphasizes attention to detail, professional appearance, and clear communication. You may assist with opening/closing duties, help during high-volume periods, and contribute to a warm, service-driven culture