Dining Operations Manager - Team Leadership & Profitability

Aramark Corporation; Slippery Rock (Butler County); On-site; USD 52,000 - 80,000; Full time

Job summary

Aramark is seeking an experienced dining operations manager responsible for leading Front of House and retail dining services. You will manage the team, ensure safety and sanitation standards, and drive service quality to meet client expectations.

Two or more years of supervisory experience in retail or food service, plus a bachelor’s degree or equivalent, are expected. You’ll play a key role in budgeting, inventory, and performance reporting, while delivering exceptional customer service.

Qualifications

• Requires at least 4 years of experience.
• Requires 1-3 years of experience in a management role.
• Previous experience in retail required.
• Requires a bachelor's degree or equivalent experience.
• Strong communication skills.
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time.
• Ability to demonstrate excellent customer service using Aramark's standard service model.

Responsibilities

• Leverages Aramark's coaching model to engage and develop team members to their fullest potential.
• Ensures individual and team performance meets objectives and client expectations.
• Ensures safety and sanitation standards in all operations.
• Maintains effective client and customer rapport for mutually beneficial business relationships.
• Identifies client needs and communicates operational progress.
• Ensures the completion and maintenance of profit and loss statements.
• Deliver client and company financial targets.
• Adopts all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.
• Creates value through efficient operations, appropriate cost controls, and profit management.
• Complies with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives.
• Ensures entire team is trained and able to execute.
• Supervises team regarding production, quality and control.
• Maintains a safe and healthy environment for clients, customers and employees.
• Primarily responsible for food service at an assigned retail food location.
• Assists manger in establishing and maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development.
• Ensures that requirements for appropriate sanitation and safety levels in respective areas are met.
• Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases.
• Assists in location forecast and accounting.
• Conducts period inventory; performs other functions such as maintaining records to comply with ARAMARK, government and accrediting agency standards.
• Coordinates activities with other internal departments.
• Interfaces with vendors and key service users within client organization.
• Manages Front of House (Cafeteria, Food Court, Quick Service) dining operations.
• Develops and implements retail services plans to improve service, quality and profitability of service areas.
• Maintain effective working relationships with other departments to provide a unified retail experience for customers.

Skills

Management experience

Retail experience

Strong communication

Education

Bachelor's degree or equivalent

Job description

Aramark is seeking an experienced dining operations manager responsible for leading Front of House and retail dining services. You will manage the team, ensure safety and sanitation standards, and drive service quality to meet client expectations.

Two or more years of supervisory experience in retail or food service, plus a bachelor’s degree or equivalent, are expected. You’ll play a key role in budgeting, inventory, and performance reporting, while delivering exceptional customer service.