Dining Operations Manager - Front-of-House Leader

Aramark; Baltimore (MD); On-site; USD 50,000 - 68,000; Full time

Job summary

Aramark is hiring a Food Service Manager in a leadership role to guide dining operations and deliver high-quality meals that meet client needs. You will oversee daily operations, coach staff, and ensure safety and sanitation standards while aligning with Aramark processes and client expectations.

The role emphasizes managing food service teams, maintaining strong client relationships, and driving financial performance through cost controls and revenue opportunities.

Qualifications

• Requires at least 1 year of experience.
• Requires at least 1 year of experience in a management role.
• Bachelor's degree or equivalent experience preferred.
• Strong interpersonal skills.
• Ability to maintain effective client and customer rapport for mutually beneficial business relationships.
• Ability to demonstrate excellent customer service using Aramark’s standard service model.
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers.
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.

Responsibilities

• Lead and develop dining teams to meet client expectations and service standards.
• Identify client needs and communicate progress and results.
• Manage P&L and achieve financial targets for the client and Aramark.
• Improve operations through food and labor cost controls and productivity initiatives.
• Ensure safety and sanitation standards across all operations.
• Coordinate front-of-house operations with the Food Service Director.

Skills

Strong interpersonal skills

Education

Bachelor's degree or equivalent experience

Job description

Aramark is hiring a Food Service Manager in a leadership role to guide dining operations and deliver high-quality meals that meet client needs. You will oversee daily operations, coach staff, and ensure safety and sanitation standards while aligning with Aramark processes and client expectations.

The role emphasizes managing food service teams, maintaining strong client relationships, and driving financial performance through cost controls and revenue opportunities.