Cafeteria Operations Manager (Front-of-House)

Aramark; Allendale Charter Township (MI); On-site; USD 52,000 - 72,000; Full time

Job summary

Aramark is seeking a Food Service Manager to oversee dining operations, develop menus, and meet customer needs. You will lead a team, drive safety, sanitation, and quality, and coordinate with the Food Service Director to deliver a finished product to customers.

The role focuses on coaching, cost controls, and achieving client and company financial targets while adopting Aramark processes and leveraging performance metrics to improve margins.

Qualifications

• Requires at least 1 year of experience.
• Requires at least 1 year of experience in a management role.
• Bachelor's degree or equivalent experience preferred.
• Strong interpersonal skills.
• Ability to maintain effective client and customer rapport for mutually beneficial business relationships.
• Ability to demonstrate excellent customer service using Aramark's standard service model.
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods.

Responsibilities

• Use Aramark's coaching model to engage and develop team members to their fullest potential
• Reward and recognize employees
• Ensure individual and team performance meets objectives and client expectations
• Plan and lead daily team briefings
• Ensure safety and sanitation standards in all operations
• Identify client needs and communicate operational progress
• Deliver client and company financial targets
• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
• Bring value through efficient operations, appropriate cost controls, and profit management
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Ensure entire team is trained and able to implement
• Supervise team regarding production, quality and control
• Maintain a safe and healthy environment for clients, customers and employees
• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
• Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
• Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer

Skills

Leadership

Coaching

Customer service

Interpersonal skills

Education

Bachelor's degree or equivalent experience

Job description

Aramark is seeking a Food Service Manager to oversee dining operations, develop menus, and meet customer needs. You will lead a team, drive safety, sanitation, and quality, and coordinate with the Food Service Director to deliver a finished product to customers.

The role focuses on coaching, cost controls, and achieving client and company financial targets while adopting Aramark processes and leveraging performance metrics to improve margins.