Dining Operations Leader — Train, Schedule & Events

University of San Diego; San Diego (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Excellent benefits

Medical benefits

Dental benefits

Vision benefits

Retirement contribution

On-campus fitness centers

Job summary

The University of San Diego is seeking a Dining Operations Team Leader for Pavilion Dining to lead and supervise the campus dining program. You will hire, train, and supervise full- and part-time staff, manage front-of-house during events, and oversee daily operations across dining locations.

In this role you will coordinate with the unit manager on menus and events, ensure quality service, and maintain safety and guest satisfaction across all USD dining venues.

Qualifications

• High school diploma or GED required.
• At least 2 years of related experience in hotel, restaurant, catering, or retail food operation.
• At least 1 year of supervisory experience.
• Experience hiring, training, scheduling, and evaluating personnel.
• Ability to manage event operations in high-volume settings.

Responsibilities

• Hire, train, and supervise part-time staff.
• Oversee front-of-house during events and supervise wait staff and custodial staff.
• Oversee daily operations of retail units or catering events.
• Assist in event planning and master software usage.
• Monitor labor costs and ensure staff adherence to schedules.
• Maintain quality control and customer service standards.
• Communicate with cooks and management; report staff and event performance.

Skills

Team leadership

Training & development

Customer service

Time management

Communication

Education

High school diploma or GED

Tools

Labor management platforms

Timekeeping system

Menu management / order scheduler

Job description

The University of San Diego is seeking a Dining Operations Team Leader for Pavilion Dining to lead and supervise the campus dining program. You will hire, train, and supervise full- and part-time staff, manage front-of-house during events, and oversee daily operations across dining locations.

In this role you will coordinate with the unit manager on menus and events, ensure quality service, and maintain safety and guest satisfaction across all USD dining venues.