Dining Operations Leader — Retail Food Service

Aramark; Norfolk (VA); On-site; USD 58,000 - 65,000; Full time

Job summary

Aramark in Norfolk, VA seeks a dining services manager to develop and execute customer-focused menus, oversee front- and back-of-house operations, and ensure safety and sanitation standards. You will lead a team, coordinate with clients, and drive performance to meet targets.

The role requires 4+ years in management, retail experience, and a bachelor's degree or equivalent. Strong communication and customer service are essential; occasional lifting up to 50 lb is required.

Qualifications

• Requires at least 4 years of experience in a management role
• Previous experience in retail required
• Requires a bachelor's degree or equivalent experience
• Strong communication skills
• Must be able to stand for extended periods and lift up to 50 lb as needed
• Ability to demonstrate excellent customer service using Aramark's service model

Responsibilities

• Leads and develops team members to meet client expectations
• Ensures safety and sanitation standards in all operations
• Maintains client rapport and communicates progress
• Manages front-of-house and back-of-house dining operations
• Oversees hiring, discipline, performance reviews and pay decisions
• Coordinates with other departments and vendors to ensure smooth operations

Skills

Strong communication

Customer service

Leadership

Team management

Education

Bachelor's degree

Job description

Aramark in Norfolk, VA seeks a dining services manager to develop and execute customer-focused menus, oversee front- and back-of-house operations, and ensure safety and sanitation standards. You will lead a team, coordinate with clients, and drive performance to meet targets.

The role requires 4+ years in management, retail experience, and a bachelor's degree or equivalent. Strong communication and customer service are essential; occasional lifting up to 50 lb is required.