Diner Shift Lead: Lead Team, Elevate Service

LV Petroleum; Pueblo (CO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401K

Career growth opportunities

Job summary

LV Petroleum is seeking a dedicated Shift Lead for Black Bear Diner to oversee daily restaurant operations in partnership with the General Manager. You will manage a diverse team, ensure top-notch service, and drive profitability in a fast-paced dining environment.

Responsibilities include staff leadership, budgeting, menu collaboration, guest satisfaction, and compliance with health and safety standards, with flexible hours including nights and weekends.

Qualifications

• Minimum of 3–5 years of management experience in a full-service restaurant or diner environment.
• Proven ability to lead and motivate a diverse team and create a culture of excellence.
• Demonstrated experience in budgeting, forecasting, and financial analysis.
• Strong focus on providing a high-quality dining experience and excellent customer service.
• Ability to think quickly and address daily operational challenges.
• Excellent verbal and written communication skills, with the ability to build relationships with guests, staff, and vendors.
• Must be able to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Manage daily operations, ensuring high standards of food quality, customer service, and cleanliness.
• Lead, train, and inspire a team of associates to deliver exceptional dining experiences while fostering a positive work environment.
• Monitor financial performance, manage budgets, and implement cost-control measures to enhance profitability.
• Engage with customers to ensure a memorable experience and effectively handle any issues or feedback.
• Collaborate with chefs to curate menu updates and special promotions that resonate with our clientele.
• Drive marketing efforts and promotions to attract new customers and retain existing ones, including community events and outreach.
• Ensure that all health and safety regulations are followed, creating a safe dining environment for both staff and guests.

Skills

Staff Leadership

Financial Management

Problem-Solving

Interpersonal Skills

Availability

Job description

LV Petroleum is seeking a dedicated Shift Lead for Black Bear Diner to oversee daily restaurant operations in partnership with the General Manager. You will manage a diverse team, ensure top-notch service, and drive profitability in a fast-paced dining environment.

Responsibilities include staff leadership, budgeting, menu collaboration, guest satisfaction, and compliance with health and safety standards, with flexible hours including nights and weekends.