Digital Training Facility Manager [DTFM] - North Little Rock, AR (CONUS ) - Digital Training Fa[...]

ProSidian Consulting, LLC; Jacksonville (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

ProSidian Consulting, LLC invites a Digital Training Facility Manager to support DoD training operations at North Little Rock, AR. The DTFM oversees planning, facilitating, managing, recording, and assessing training for active and reserve personnel, coordinating with the Training Management Directorate and Army systems to ensure readiness.

The role requires five years of IT training management, US citizenship, and strong communication skills; the DTFM works with EMS, ATIS, and ALMS

Qualifications

• 5 years of management experience in IT support or management.
• Bachelor degree in a related field; U.S. citizenship required.
• Excellent oral and written communication skills.
• Proficiency with Microsoft Office products.

Responsibilities

• Supports oversight of student scheduling, supervision, and training.
• Coordinating facility maintenance and interacting with EMS Technicians
• Adherence with EMS direction to replace monitors, desktops, and servers as well as verify operation of hardware and software in the DTFs
• Maintenance of facility security and inventory of IT hardware and furniture at sites
• Monitoring and reporting condition and inventory of IT assets
• Partners to create secure lab environments
• Hands-on operation and on-site training
• Provides metrics and reports to Management and Stakeholders
• Provides server and application support and maintenance; ensures superior customer interactions
• Reports operational status to chain of command and DL-POC
• Schedules use of DTFs and coordinates with PdM Army training systems
• Schedules training in DTFs with Soldiers and DL-POC

Skills

Emerging technologies familiarity

Hardware and software skills

Project management

Process management

Analytical problem solving

Oral and written communication

Education

Bachelor's degree in computer science / information systems / IT or related

Tools

EMS

ATIS

ALMS

Job description

Digital Training Facility Manager [DTFM] - North Little Rock, AR (CONUS ) - Digital Training Facility Management (DTFM) (DTFM050)

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital.

We help forward-thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies.

Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of industries including but not limited to Aerospace And Telecommunications | Consumer Products, Services, And Retail | Development And Sustainability | DOD/Military | Energy, Resources, & Industrials | Financial Services | Government & Public Services | Information Technology, Media, And Telecommunications | Life Sciences & Health Care | Manufacturing And Operations | Nuclear and Environmental | Professional Services |, etc.

ProSidian Seeks a Digital Training Facility Manager [DTFM] - North Little Rock, AR (CONUS ) - Digital Training Facility Management (DTFM) (DTFM050) to support an engagement for a training directorate of the USG that supports training and readiness of active and reserve military and personnel through planning, facilitating, managing, recording and assessing training OBO The Training Management Directorate (TMD).

This DoD/Military Sector Role is a W-2 Employee Labor Category Position located at or near North Little Rock, AR - CONUS | AC/RC: RC | ACOM: USARC. This service supports DoD/Military Sector Clients (For Present / Future Requirements) and ProSidian Team Members work as part of a Engagement Team Cadre (Labor Category: Digital Training Facility Manager) to fulfill FFP - Firm Fixed Price (FFP) requirements and to serve as a Digital Training Facility Manager [DTFM].

A Digital Training Facility (DTF) is a computer lab located on Army installations and Reserve sites worldwide – The DTFM provides management and oversight at/for the assigned DTF. Units use DTFs to conduct training that improves individual and unit readiness. Using high-speed internet access, computer based training and Video Tele-Training (VTT) equipment, soldiers and civilians can train when it fits their professional needs and personal schedules.

As a training asset, DTFs are ideal for Section, squad, or platoon size elements. They can maximize training dollars and reduce TDY costs while providing:

• Various ways to support your unit requirements through onsite instruction, online courses and VTT (at selected sites)
• A classroom environment with Internet access for Resident Instructors
• Access to annual mandatory training, such as Information Assurance, Anti- Terrorism, Suicide Prevention, Composite Risk Management,
• Military Occupational Specialty (MOS) Training
• Access to Army Learning Management System (ALMS)
• Access to Army e-Learning and Army Correspondence Course Program (ACCP) courses
• Real-time, interactive instruction, such as Battle Staff, Master Driving Training, Contracting Officer’s Representative (COR) Course, TAMIS, MEDCOM, AMEDD, EMD Refresher, and more via VTT (at selected sites)
• Pre- and Post-Mobilization Training (PPMT), such as SERE 100.1
• Access to subject matter experts around the world
• Gaming for training, such as Virtual Battle Space 3. Available only at select DTFs

The Digital Training Facility Manager [DTFM] regularly interfaces with various stakeholder personnel, the Section, squad, or platoon leadership, and the Technology Resources Directorate(s) to ensure The Digital Training Facility (DTF) at the assigned installation are offering a consistent high level systems access and instruction tools/facilities/assets and collaborating with all network DTFM’s in other campus locations.

Responsibilities include the following:

• Supports oversight of student scheduling, supervision, and training.
• Coordinating facility maintenance and Interacting with Enterprise Management System (EMS) Technicians
• Adherence with EMS direction to replace monitors, desktop computers, and servers as well as verify operation of hardware and software in the DTFs
• Maintenance of facility security, operating equipment, the assistance of students in using assets provided in DTFs
• Monitoring and reporting the condition and inventory of IT hardware, desks, chairs, and other furniture at their site locations
• Partners with other appropriate entities to create secure lab environments.
• Performing with hands‑on equipment, operation, and on‑site operations
• Provides appropriate metrics and reports to designated Management, Section Leadership, and Stakeholder Staff.
• Provides server and application support and maintenance. Responsible for superior customer interactions in and on behalf of The DTF.
• Reporting the operational status of the DTF(s) to the appropriate chain of command and Distributed Learning Point of Contact (DL‑POC)
• Scheduling the use of their respective DTFs as well as providing hands‑on assistance to the Product Manager (PdM) Army Training Information System (ATIS) and Enterprise Management System (EMS) staff
• Scheduling training in DTFs in coordination with Soldiers and the Distributed Learning Point of Contact (DL‑POC)

Experience:

• 5 years of management experience within the realm of IT support and/or management (Required)
• The ability to analyze and evaluate trainees in order to summarize, forecast, and identify requirements, screen information, determine eligibility, and perform related tasks and/or provide solutions to potential challenges.
• The ability to communicate orally and in writing in order to inquire about, coordinate, and schedule training sessions and to prepare variety of clear, concise, reports and presentations

Education Requirement:

• Bachelor degree (preferably computer science, information systems, information technology, computer engineering or related)
• U.S. Citizenship Required - You must be a United States Citizen
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products

Skills:

• Familiarity with emerging technologies
• Strong computer hardware and software skills
• Project/process management
• Analytical and problem-solving skills
• Oral and written communication

Ability to:

• Manage programs, including development, marketing, and assessment
• Demonstrate strong working knowledge of application and print management
• Use effective organization and time management strategies
• Handle multiple responsibilities in a changing environment with flexibility and creativity
• Provide effective training experiences
• Work effectively as part of a team

CORE COMPETENCIES

• Teamwork
• Leadership
• Business Acumen
• Communication
• Motivation
• Agility
• Judgment
• Organization

BENEFITS AND HIGHLIGHTS

• Competitive Compensation
• Group Health Insurance Health Benefits
• 401(k) Retirement Savings Plan
• Vacation And Paid Time Off (PTO) Benefits
• Pre‑Tax Payment Programs
• Purchasing Discounts & Savings Plans
• Security Clearance
• Leverageable Experience and Thought Leadership
• ProSidian Employee & Contractor Referral Bonus Program
• Performance Incentives

ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.