Digital Training Facility Manager [DTFM] - North Little Rock, AR (CONUS ) - Digital Training Fa[...]

ProSidian Consulting, LLC; Jacksonville (AR); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Compensation

Group Health Insurance Health Benefits

401(k) Retirement Savings Plan

Vacation And Paid Time Off (PTO) Benefits

Pre-Tax Payment Programs

Purchasing Discounts & Savings Plans

Security Clearance

Performance Incentives

Job summary

A management consulting firm is seeking a Digital Training Facility Manager in North Little Rock, AR. The role involves supporting military training and managing IT operations. Candidates must have a bachelor's degree and 5 years of management experience in IT support. Excellent communication and project management skills are crucial. Benefits include competitive compensation and health insurance.

Qualifications

• 5 years of management experience within the realm of IT support and/or management required.
• Excellent oral and written communication skills are necessary.
• Ability to communicate clearly for scheduling and reporting.

Responsibilities

• Oversee student scheduling, supervision, and training.
• Coordinate facility maintenance and business operations.
• Report operational status and metrics to management.

Skills

Familiarity with emerging technologies

Strong computer hardware and software skills

Project/process management

Analytical and problem-solving skills

Oral and written communication

Education

Bachelor degree (preferably in computer science or related)

Tools

Microsoft Office Products

Job description

Digital Training Facility Manager [DTFM] - North Little Rock, AR (CONUS ) - Digital Training Facility Management (DTFM) (DTFM050)

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital.

We help forward-thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies.

Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of industries including but not limited to Aerospace And Telecommunications | Consumer Products, Services, And Retail | Development And Sustainability | DOD/Military | Energy, Resources, & Industrials | Financial Services | Government & Public Services | Information Technology, Media, And Telecommunications | Life Sciences & Health Care | Manufacturing And Operations | Nuclear and Environmental | Professional Services |, etc.

ProSidian Seeks a Digital Training Facility Manager [DTFM] - North Little Rock, AR (CONUS ) - Digital Training Facility Management (DTFM) (DTFM050) to support an engagement for a training directorate of the USG that supports training and readiness of active and reserve military and personnel through planning, facilitating, managing, recording and assessing training OBO The Training Management Directorate (TMD).

This DoD/Military Sector Role is a W-2 Employee Labor Category Position located at or near North Little Rock, AR - CONUS | AC/RC: RC | ACOM: USARC. This service supports DoD/Military Sector Clients (For Present / Future Requirements) and ProSidian Team Members work as part of a Engagement Team Cadre (Labor Category: Digital Training Facility Manager) to fulfill FFP - Firm Fixed Price (FFP) requirements and to serve as a Digital Training Facility Manager [DTFM].

A Digital Training Facility (DTF) is a computer lab located on Army installations and Reserve sites worldwide – The DTFM provides management and oversight at/for the assigned DTF. Units use DTFs to conduct training that improves individual and unit readiness. Using high-speed internet access, computer based training and Video Tele-Training (VTT) equipment, soldiers and civilians can train when it fits their professional needs and personal schedules.

As a training asset, DTFs are ideal for Section, squad, or platoon size elements. They can maximize training dollars and reduce TDY costs while providing:

• Various ways to support your unit requirements through onsite instruction, online courses and VTT (at selected sites)
• A classroom environment with Internet access for Resident Instructors
• Access to annual mandatory training, such as Information Assurance, Anti- Terrorism, Suicide Prevention, Composite Risk Management,
• Military Occupational Specialty (MOS) Training
• Access to Army Learning Management System (ALMS)
• Access to Army e-Learning and Army Correspondence Course Program (ACCP) courses
• Real-time, interactive instruction, such as Battle Staff, Master Driving Training, Contracting Officer’s Representative (COR) Course, TAMIS, MEDCOM, AMEDD, EMD Refresher, and more via VTT (at selected sites)
• Pre- and Post-Mobilization Training (PPMT), such as SERE 100.1
• Access to subject matter experts around the world
• Gaming for training, such as Virtual Battle Space 3. Available only at select DTFs

The Digital Training Facility Manager [DTFM] regularly interfaces with various stakeholder personnel, the Section, squad, or platoon leadership, and the Technology Resources Directorate(s) to ensure The Digital Training Facility (DTF) at the assigned installation are offering a consistent high level systems access and instruction tools/facilities/assets and collaborating with all network DTFM’s in other campus locations.

Responsibilities include the following:

• Supports oversight of student scheduling, supervision, and training.
• Coordinating facility maintenance and Interacting with Enterprise Management System (EMS) Technicians
• Adherence with EMS direction to replace monitors, desktop computers, and servers as well as verify operation of hardware and software in the DTFs
• Maintenance of facility security, operating equipment, the assistance of students in using assets provided in DTFs
• Monitoring and reporting the condition and inventory of IT hardware, desks, chairs, and other furniture at their site locations
• Partners with other appropriate entities to create secure lab environments.
• Performing with hands-on equipment, operation, and on-site operations
• Provides appropriate metrics and reports to designated Management, Section Leadership, and Stakeholder Staff.
• Provides server and application support and maintenance. Responsible for superior customer interactions in and on behalf of The DTF.
• Reporting the operational status of the DTF(s) to the appropriate chain of command and Distributed Learning Point of Contact (DL-POC)
• Scheduling the use of their respective DTFs as well as providing hands-on assistance to the Product Manager (PdM) Army Training Information System (ATIS) and Enterprise Management System (EMS) staff
• Scheduling training in DTFs in coordination with Soldiers and the Distributed Learning Point of Contact (DL-POC)

Experience:

• 5 years of management experience within the realm of IT support and/or management (Required)
• The ability to analyze and evaluate trainees in order to summarize, forecast, and identify requirements, screen information, determine eligibility, and perform related tasks and/or provide solutions to potential challenges.
• The ability to communicate orally and in writing in order to inquire about, coordinate, and schedule training sessions and to prepare variety of clear, concise, reports and presentations

Education Requirement:

• Bachelor degree (preferably computer science, information systems, information technology, computer engineering or related)
• U.S. Citizenship Required - You must be a United States Citizen
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products

Skills:

• Familiarity with emerging technologies
• Strong computer hardware and software skills
• Project/process management
• Analytical and problem-solving skills
• Oral and written communication

Ability to:

• Manage programs, including development, marketing, and assessment
• Demonstrate strong working knowledge of application and print management
• Use effective organization and time management strategies
• Handle multiple responsibilities in a changing environment with flexibility and creativity
• Provide effective training experiences
• Work effectively as part of a team

CORE COMPETENCIES

• Teamwork
• Leadership
• Business Acumen
• Communication
• Motivation
• Agility
• Judgment
• Organization

BENEFITS AND HIGHLIGHTS

• Competitive Compensation
• Group Health Insurance Health Benefits
• 401(k) Retirement Savings Plan
• Vacation And Paid Time Off (PTO) Benefits
• Pre-Tax Payment Programs
• Purchasing Discounts & Savings Plans
• Security Clearance
• Leverageable Experience and Thought Leadership
• ProSidian Employee & Contractor Referral Bonus Program
• Performance Incentives

ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.