Digital Training Facility Manager [DTFM] - Devens RFTA, MA (CONUS ) - Digital Training Facility[...]

ProSidian Consulting, LLC

Harvard (MA)

On-site

USD 75,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Competitive Compensation

Group Health Insurance

401(k) Retirement Savings Plan

Vacation and Paid Time Off

Job summary

A management consulting firm is seeking a Digital Training Facility Manager in Devens, MA. This position supports military training operations by overseeing a Digital Training Facility, managing resources, and ensuring effective communication with stakeholders. The ideal candidate must have 5 years of IT management experience and a Bachelor's degree in a related field. Competitive compensation and benefits are offered.

Qualifications

5 years of management experience in IT support.
U.S. Citizenship required.
Excellent oral and written communication skills.

Responsibilities

Oversee student scheduling and training.
Coordinate facility maintenance.
Monitor IT hardware condition.

Skills

Management experience

IT support skills

Analytical skills

Communication skills

Education

Bachelor degree in Computer Science or related

Tools

Microsoft Office

Job description

Digital Training Facility Manager [DTFM] - Devens RFTA, MA (CONUS ) - Digital Training Facility Management (DTFM) (DTFM026)

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital.

We help forward-thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies.

Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of industries including but not limited to Aerospace And Telecommunications | Consumer Products, Services, And Retail | Development And Sustainability | DOD/Military | Energy, Resources, & Industrials | Financial Services | Government & Public Services | Information Technology, Media, And Telecommunications | Life Sciences & Health Care | Manufacturing And Operations | Nuclear and Environmental | Professional Services |, etc.

ProSidian Seeks a Digital Training Facility Manager [DTFM] - Devens RFTA, MA (CONUS ) - Digital Training Facility Management (DTFM) (DTFM026) to support an engagement for a training directorate of the USG that supports training and readiness of active and reserve military and personnel through planning, facilitating, managing, recording and assessing training OBO The Training Management Directorate (TMD).

This DoD/Military Sector Role is a W-2 Employee Labor Category Position located at or near Devens RFTA, MA - CONUS | AC/RC: RC | ACOM: USARC. This service supports DoD/Military Sector Clients (For Present / Future Requirements) and ProSidian Team Members work as part of a Engagement Team Cadre (Labor Category: Digital Training Facility Manager) to fulfill FFP - Firm Fixed Price (FFP) requirements and to serve as a Digital Training Facility Manager [DTFM].

A Digital Training Facility (DTF) is a computer lab located on Army installations and Reserve sites worldwide – The DTFM provides management and oversight at/for the assigned DTF. Units use DTFs to conduct training that improves individual and unit readiness. Using high-speed internet access, computer based training and Video Tele-Training (VTT) equipment, soldiers and civilians can train when it fits their professional needs and personal schedules.

Various ways to support your unit requirements through onsite instruction, online courses and VTT (at selected sites)
A classroom environment with Internet access for Resident Instructors
Access to annual mandatory training, such as Information Assurance, Anti- Terrorism, Suicide Prevention, Composite Risk Management,
Military Occupational Specialty (MOS) Training
Access to Army Learning Management System (ALMS)
Access to Army e-Learning and Army Correspondence Course Program (ACCP) courses
Real-time, interactive instruction, such as Battle Staff, Master Driving Training, Contracting Officer’s Representative (COR) Course, TAMIS, MEDCOM, AMEDD, EMD Refresher, and more via VTT (at selected sites)
Pre- and Post-Mobilization Training (PPMT), such as SERE 100.1
Access to subject matter experts around the world
Gaming for training, such as Virtual Battle Space 3. Available only at select DTFs

The Digital Training Facility Manager [DTFM] regularly interfaces with various stakeholder personnel, the Section, squad, or platoon leadership, and the Technology Resources Directorate(s) to ensure The Digital Training Facility (DTF) at the assigned installation are offering a consistent high level systems access and instruction tools/facilities/assets and collaborating with all network DTFM’s in other campus locations.

Responsibilities include the following:

Supports oversight of student scheduling, supervision, and training.
Coordinating facility maintenance and Interacting with Enterprise Management System (EMS) Technicians
Adherence with EMS direction to replace monitors, desktop computers, and servers as well as verify operation of hardware and software in the DTFs
Maintenance of facility security, operating equipment, the assistance of students in using assets provided in DTFs
Monitoring and reporting the condition and inventory of IT hardware, desks, chairs, and other furniture at their site locations
Partners with other appropriate entities to create secure lab environments.
Performing with hands-on equipment, operation, and on-site operations
Provides appropriate metrics and reports to designated Management, Section Leadership, and Stakeholder Staff.
Provides server and application support and maintenance. Responsible for superior customer interactions in and on behalf of The DTF.
Reporting the operational status of the DTF(s) to the appropriate chain of command and Distributed Learning Point of Contact (DL-POC)
Scheduling the use of their respective DTFs as well as providing hands-on assistance to the Product Manager (PdM) Army Training Information System (ATIS) and Enterprise Management System (EMS) staff
Scheduling training in DTFs in coordination with Soldiers and the Distributed Learning Point of Contact (DL-POC)

Experience:

5 years of management experience within the realm of IT support and/or management (Required)
The ability to analyze and evaluate trainees in order to summarize, forecast, and identify requirements, screen information, determine eligibility, and perform related tasks and/or provide solutions to potential challenges.
The ability to communicate orally and in writing in order to inquire about, coordinate, and schedule training sessions and to prepare variety of clear, concise, reports and presentations

Education Requirement:

Bachelor degree (preferably computer science, information systems, information technology, computer engineering or related)
U.S. Citizenship Required - You must be a United States Citizen
Excellent oral and written communication skills
Proficient with Microsoft Office Products
All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG’s designated Security Office.

Skills:

Familiarity with emerging technologies
Strong computer hardware and software skills
Project/process management.
Analytical and problem-solving skills
Oral and written communication.

Core Competencies:

Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership – ability to guide and lead colleagues on projects and initiatives
Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation – persistent in pursuit of quality and optimal client and company solutions
Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization – ability to manage projects and activity, and prioritize tasks

Other Requirements:

Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference

Benefits and Highlights: