Digital Sales Leader — Inside Growth for SMBs

Westmihcc; Holland (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

20 Days PTO

Health benefits

401k match

Disability & Life Insurance

Job summary

Haworth in Holland, MI seeks a Digital Business Development Manager to lead the direct digital sales channel and a team of inside sales reps. You will own the full sales cycle from qualification to closing, while driving revenue growth and ensuring a superior customer experience.

The role partners with Customer Service, Operations, E-commerce, Marketing, and other teams to resolve issues and scale Haworth’s digital business. A background in enterprise commerce is preferred.

Qualifications

• Bachelor's degree or equivalent required.
• 5+ years in sales, business development, inside sales, account management, or e-commerce roles.

Responsibilities

• Lead direct digital and e-commerce sales channel.
• Coach and develop inside sales reps.
• Manage full sales cycle from qualification to closing and post-delivery follow-up.
• Collaborate with cross-functional teams to resolve issues and improve customer experience.

Skills

Sales leadership

Customer relationship

CRM proficiency

Lead-to-close

Education

Bachelor's Degree in Business, Sales, Marketing, Communications, or related field

Education Equivalency: Associate's Degree + 2 years experience OR 4 years experience without degree

Tools

CRM software

Job description

Haworth in Holland, MI seeks a Digital Business Development Manager to lead the direct digital sales channel and a team of inside sales reps. You will own the full sales cycle from qualification to closing, while driving revenue growth and ensuring a superior customer experience.

The role partners with Customer Service, Operations, E-commerce, Marketing, and other teams to resolve issues and scale Haworth’s digital business. A background in enterprise commerce is preferred.