Digital Sales Growth Manager – Inside & E‑Commerce

Haworth; Holland (MI); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

20 Days PTO

Health benefits

401k match

Disability & Life Insurance

Tuition reimbursement

Volunteer time off

Parental leave

Pet Insurance

Sustainability initiatives

Job summary

Haworth is seeking a Digital Business Development Manager to lead its direct digital and e-commerce sales channel. You will drive revenue growth, manage the sales cycle, and guide a team of inside sales representatives to meet targets.

You will collaborate across Customer Service, Operations, E-commerce, Marketing, and other partners to optimize processes and ensure an outstanding customer experience while scaling the digital business.

Qualifications

• Must demonstrate ability to meet and exceed sales goals.
• Experience managing opportunities through full sales cycle.
• Ability to lead and develop inside sales teams.

Responsibilities

• Own and achieve individual and team sales goals for direct digital and e-commerce.
• Manage full sales cycle: qualification, solution development, quoting, closing, and follow-up.
• Coach inside sales reps, set expectations for activity, pipeline, and revenue.
• Build relationships with customers to identify needs and upsell opportunities.
• Coordinate orders and resolve post-delivery issues with internal teams.

Skills

Sales targets

Lead qualification

Team leadership

CRM usage

Cross-functional collaboration

Education

Bachelor's degree in Business/Marketing/Sales/Communications

Associate's degree + 2 years experience or 4 years experience in lieu

Tools

CRM tools

Job description

Haworth is seeking a Digital Business Development Manager to lead its direct digital and e-commerce sales channel. You will drive revenue growth, manage the sales cycle, and guide a team of inside sales representatives to meet targets.

You will collaborate across Customer Service, Operations, E-commerce, Marketing, and other partners to optimize processes and ensure an outstanding customer experience while scaling the digital business.