Digital Printing Applications & Field Service Lead

W3Global; Katy (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

W3Global is seeking a highly skilled Digital Printing Applications & Field Service Engineer to join our growing industrial digital printing division. This role focuses on applying digital printing technologies, configuring systems, and delivering on-site and remote support across North America.

You will train customers, optimize print processes, and help select the right platform for each application, with extensive travel including international assignments.

Qualifications

• Experience with digital printing technologies and industrial inkjet systems.
• Willingness to travel internationally and domestically.
• Strong trouble-shooting skills and ability to train customers.

Responsibilities

• Print customer samples and evaluate feasibility.
• Set machine parameters for various products and applications.
• Assess print quality, adhesion, coverage, curing, and production feasibility.
• Develop print settings and processes for new applications.
• Assist with pretreatment, primers and ink-delivery considerations.
• Document successful applications for demonstrations and installations.
• Install and commission equipment at customer sites.
• Provide on-site and remote engineering support.

Skills

Industrial printing knowledge

Travel readiness

Technical problem solving

Tools

Adobe Illustrator

Photoshop

RIP software

Digital prepress

Job description

W3Global is seeking a highly skilled Digital Printing Applications & Field Service Engineer to join our growing industrial digital printing division. This role focuses on applying digital printing technologies, configuring systems, and delivering on-site and remote support across North America.

You will train customers, optimize print processes, and help select the right platform for each application, with extensive travel including international assignments.