Digital Pathology Field Engineer – On-site Diagnostics

TD SYNNEX North America; New Orleans (LA); On-site; USD 63,000 - 77,000; Full time

Job summary

TD SYNNEX North America is seeking a skilled Field Service Engineer to support our digital pathology systems in clinical environments. You will partner with healthcare professionals to ensure equipment operates at peak performance, delivering reliable results.

This role requires travel to Memphis, TN, Washington, DC, and New Orleans, LA, with up to 50% travel and on-site support, preventive and corrective maintenance, installations, and on-call rotations.

Qualifications

• High school diploma or equivalent is required; an associate or bachelor’s degree in engineering, biomedical technology, or a related field is preferred.
• 2–3 years of field service or technical support experience in medical devices and laboratory automation.
• Proficiency with PC hardware, Windows OS, Microsoft Office, and basic networking concepts (TCP/IP, VPN).

Responsibilities

• Perform preventive and corrective maintenance on digital scanners and related hardware.
• Installations, configurations, and site setups with LIS integration.
• Troubleshoot hardware, software, and connectivity issues and document service reports.
• Travel up to 50% and participate in on-call rotations.
• Maintain regulatory compliance and accurate calibration records.

Skills

PC hardware

Windows OS

Networking basics

TCP/IP

VPN

Education

High school diploma or equivalent

Associate or Bachelor's degree in engineering/biomedical technology

Tools

Robot systems

Service documentation

Job description

TD SYNNEX North America is seeking a skilled Field Service Engineer to support our digital pathology systems in clinical environments. You will partner with healthcare professionals to ensure equipment operates at peak performance, delivering reliable results.

This role requires travel to Memphis, TN, Washington, DC, and New Orleans, LA, with up to 50% travel and on-site support, preventive and corrective maintenance, installations, and on-call rotations.