Field Service Engineer - Pathology Diagnostics (Travel)

Medasource; Charlotte (NC); On-site; USD 70 - 100; Full time

Job summary

Medasource seeks a Field Service Technician/Engineer (Pathology focused) to support diagnostic products across Southeast hubs. You will perform maintenance, installations and updates on site at multiple locations, diagnose issues, and document activities in line with quality procedures.

A strong engineering background and 5–7 years of relevant experience are preferred. Ideal candidates will have electronics and electro-mechanical knowledge, excellent communication skills, and willingness to

Qualifications

• Bachelor's degree in Engineering preferred; Biomedical or Mechanical engineering strongly favored.
• 5–7 years of relevant field service experience.
• Certification or training as defined by RD Services Leadership and policy.

Responsibilities

• Perform on-site preventive maintenance, installation and updates on company products.
• Diagnose mechanical, hardware and software issues and perform routine reagent conversions as needed.
• Document all activity per quality procedures and ensure customer satisfaction.
• Travel including overnight stays may be required.

Skills

Electronics

Electro-mechanical

Customer service

Communication

Problem solving

Travel readiness

Education

Bachelor's degree in Engineering

Tools

None

Job description

Medasource seeks a Field Service Technician/Engineer (Pathology focused) to support diagnostic products across Southeast hubs. You will perform maintenance, installations and updates on site at multiple locations, diagnose issues, and document activities in line with quality procedures.

A strong engineering background and 5–7 years of relevant experience are preferred. Ideal candidates will have electronics and electro-mechanical knowledge, excellent communication skills, and willingness to