JLR Shreveport, located in Shreveport, Louisiana, is seeking a BDC Manager to enhance their sales department. The ideal candidate will have digital marketing experience and exceptional leadership skills. Responsibilities include managing customer service reps, creating business development processes, and ensuring client satisfaction. The company offers health benefits, a 401K plan, and paid time off. This role demands strong communication skills and the ability to thrive in a fast-paced environment.
Qualifications
Digital marketing experience is required.
Previous dealership experience is a huge plus.
Exceptional leadership skills.
Must thrive under pressure and stay calm in stressful situations.
Responsibilities
Create, maintain, and measure business development processes.
Manage a group of customer service representatives in a call center.
Cultivate engaged and intelligent staff.
Attract potential clients and retain current clientele.
Skills
Digital marketing experience
Superior communication skills
Exceptional leadership skills
Strong email and phone presence
Outstanding organizational skills
Job description
JLR Shreveport, located in Shreveport, Louisiana, is seeking a BDC Manager to enhance their sales department. The ideal candidate will have digital marketing experience and exceptional leadership skills. Responsibilities include managing customer service reps, creating business development processes, and ensuring client satisfaction. The company offers health benefits, a 401K plan, and paid time off. This role demands strong communication skills and the ability to thrive in a fast-paced environment.