Digital Inclusion Manager, Literacy Programs

Metropolitan Government of Nashville & Davidson County; Nashville (TN); On-site; USD 60,000 - 85,000; Full time

Job summary

Metropolitan Government of Nashville & Davidson County seeks a Technical Specialist 2 – Digital Inclusion Manager to oversee staff and daily operations of the Digital Inclusion division. You will mentor digital literacy educators and develop programs to boost digital equity, while forming partnerships with local and national organizations.

Responsibilities include managing grants, budgets, and reporting, plus representing the division at webinars and in-person events.

Qualifications

• Oversee digital literacy programs and staff.
• Supervise full- and part-time educators.
• Experience developing community programs for digital inclusion.
• Knowledge of internet privacy and safety.

Responsibilities

• Manage and oversee work of full‑time and part‑time Digital Literacy staff.
• Mentor and arrange professional development opportunities for staff.
• Implement new programming to address digital inclusion needs of the community, focusing on aging population.
• Manage Nashville Public Library’s online digital literacy training platform.
• Develop and curate content for new computer users and online safety toolkit pages on NPL website.
• Participate in local and national Digital Inclusion workgroups to share knowledge and design new programs.
• Apply and manage State Library technology grants.
• Assist NPLF in completing grant proposals and applications.
• Provide mid‑year and final reports for funders.
• Keep abreast of new funding opportunities.
• Represent NPL nationally and conduct presentations and webinars as requested.
• Prepare and submit budgets, track spending, and submit purchase requests.
• Track and complete weekly/monthly/annual reports on patron registration, class completion and surveys.
• Coordinate with National organizations to license curriculum.

Skills

Digital literacy program management

Staff supervision

Partnership development

Experience with aging populations

Bilingual communication

Education

High School Diploma or equivalent

Job description

Metropolitan Government of Nashville & Davidson County seeks a Technical Specialist 2 – Digital Inclusion Manager to oversee staff and daily operations of the Digital Inclusion division. You will mentor digital literacy educators and develop programs to boost digital equity, while forming partnerships with local and national organizations.

Responsibilities include managing grants, budgets, and reporting, plus representing the division at webinars and in-person events.