Digital Imaging Production Supervisor & Quality Lead

Versability Resources; Hampton (VA); On-site; USD 65,000 - 85,000; Full time

Job summary

VersAbility Resources is seeking a motivated Supervisor - Digital Imaging to lead daily operations in our X-Ray Digitization Department. This hands-on leadership role oversees employees, workflow, production, quality, scheduling, and operational documentation while ensuring customer requirements and quality standards are met.

You will mentor a team, coordinate scheduling, and promote a safe, inclusive workplace while driving continuous improvement and accurate audit-ready documentation.

Qualifications

• Requires HS diploma; some college preferred.
• 2–4 years supervisory or leadership experience in document imaging, records management, manufacturing, production, or a related operational environment.
• Experience with ISO 9001 or another quality management system preferred.
• Experience with document imaging, scanning, quality assurance, records management, or digitization operations preferred.
• Strong leadership and communication skills.

Responsibilities

• Supervise daily document scanning, indexing, quality assurance, and shipment activities.
• Plan and assign work to meet production schedules, customer requirements, and deadlines.
• Monitor productivity, quality, workflow, and operational metrics and address performance concerns.
• Train, coach, mentor, and develop employees while completing performance evaluations and supporting accountability.
• Coordinate employee scheduling, staffing, cross-training, and overtime to maintain operational coverage.
• Ensure compliance with ISO 9001 procedures, customer requirements, chain-of-custody standards, and departmental processes.
• Conduct quality reviews and support corrective and preventive action activities.
• Perform final sampling reviews of scanned images and reproduced radiographic film images for quality and accuracy.

Skills

Leadership

Training & coaching

Quality mindset

Problem-solving

Organizational skills

Communication

Team motivation

Education

High school diploma or GED

Associate degree in Business Administration/Operations Management/Quality Management or related field preferred

Tools

Microsoft Office

Document imaging systems

Job description

VersAbility Resources is seeking a motivated Supervisor - Digital Imaging to lead daily operations in our X-Ray Digitization Department. This hands-on leadership role oversees employees, workflow, production, quality, scheduling, and operational documentation while ensuring customer requirements and quality standards are met.

You will mentor a team, coordinate scheduling, and promote a safe, inclusive workplace while driving continuous improvement and accurate audit-ready documentation.