Digital-First Relationship Banker

US Bank; Ketchum (ID); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Paid vacation

401(k) and retirement plan

Job summary

U.S. Bank is seeking a Relationship Banker who will engage customers across in-person, appointment, and virtual channels to provide tailored financial guidance.

The role focuses on building trust, educating clients on deposit and loan products, and driving digital adoption for a seamless banking experience. Candidates typically have 4–5 years in retail banking or equivalent training, with strong communication skills and a passion for helping clients meet their financial goals.

Qualifications

• High school diploma or equivalent (required).
• Typically 4–5 years of job-related retail banking experience or equivalent training.

Responsibilities

• Builds relationships with clients through in-person, appointment, and virtual channels.
• Educates clients on deposit and loan products and services to meet goals.
• Opens new consumer and business accounts and processes service requests.
• Proactively educates clients on digital products and self-service options.
• Ensure accurate processing with compliance to bank policies and procedures.

Skills

Relationship building

Client communication

Sales & promotions

Digital banking familiarity

Customer service

Interpersonal skills

Needs assessment

Banking products knowledge

Proactive outreach

Industry experience

Education

High school diploma or equivalent

Tools

Digital self-service tools

Banking systems & policies

Job description

U.S. Bank is seeking a Relationship Banker who will engage customers across in-person, appointment, and virtual channels to provide tailored financial guidance.

The role focuses on building trust, educating clients on deposit and loan products, and driving digital adoption for a seamless banking experience. Candidates typically have 4–5 years in retail banking or equivalent training, with strong communication skills and a passion for helping clients meet their financial goals.