Digital-First Relationship Banker

U.S. Bank; Redwood City (CA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Disability insurance

Parental leave

Job summary

U.S. Bank seeks a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. You’ll educate clients on banking products, open new accounts, and support digital solutions to meet goals.

Required are a high school diploma and several years in retail banking, plus NMLS registration. The role emphasizes customer service, proactive outreach, and collaborative teamwork in a regulated environment.

Qualifications

• High school diploma or equivalent.
• Typically four to five years of retail banking experience or equivalent training.
• NMLS registration required per SAFÉ Act and Regulation Z.

Responsibilities

• Build relationships with clients through proactive outreach and in-person or digital channels.
• Educate clients on deposit and loan products and digital services.
• Open new consumer and business accounts and process service requests.
• Identify solutions based on customers' needs and maintain regulatory compliance.

Skills

Relationship building

Customer service

Communication

Digital banking knowledge

Sales experience

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. You’ll educate clients on banking products, open new accounts, and support digital solutions to meet goals.

Required are a high school diploma and several years in retail banking, plus NMLS registration. The role emphasizes customer service, proactive outreach, and collaborative teamwork in a regulated environment.